General Porter - Waste

Integrated Care System; Wrexham; On-site; Part time

Job summary

An opportunity for a part-time Porter in Wrexham Maelor Hospital, requiring physical stamina and effective teamwork. The role involves the transport of patients and goods across departments, coupled with exemplary customer service. Benefits include competitive pay, enhanced rates for weekends, paid holidays, and a pension scheme from a leading health board in Wales.

Benefits

Generous paid holiday entitlement

Enhanced pay for weekend work

Opportunity to join the Superannuation Pension Scheme

Qualifications

• Experience in a similar post is required.
• Knowledge of the hospital environment is important.
• Welsh language ability is desirable.

Responsibilities

• Respond to requests for movement of patients and goods.
• Assist in emergency situations and contribute to delivering meals and supplies.
• Maintain flexibility and initiative to meet service demands.

Skills

Customer service

Teamwork

Ability to cope with distressing situations

Education

Good standard of secondary education

NVQ level 2 in customer service

Job description

We currently have an opportunity in our Portering Services Department for an enthusiastic, motivated individual to work within the Wrexham Maelor Hospital.

The post holder will respond to requests for the movement of patients and goods in an appropriate and timely manner to provide a comprehensive and efficient service. This will involve the lifting, transferring, pushing and pulling of substantial weight with the assistance of mechanical aids where a risk assessment has identified the need to use them these may include sack and pallet trucks, driven and hand held tugs / mechanical movers, stairwell climbers.

The Health Board offers excellent working conditions including a generous entitlement of paid holiday, enhanced pay for weekend working and an opportunity to join the Superannuation Pension Scheme.

We are offering permanent contract of employment for the following post:

1 part time post (30 hours a week) - working 4 days per week on a rota to include weekends and bank holidays.

Rates of pay are £12.60per hour, with enhanced rates for work undertaken on a Saturday (£16.73 per hour) And Sunday (£21.85 per hour)

This is a physically demanding role. If this all sounds like you and you have the drive and enthusiasm to make a difference with a key sense of customer care and focus to deliver, we want to hear from you today.

Main duties of the job

Portering Services provides essential support to all areas of the hospital. The porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc. The porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc, whilst ensuring that other tasks such as delivery of meal trolleys, linen, goods and mail etc are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use own initiative.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Experience

• Experience in a similar post

Knowledge of Hospital

• Knowledge of Hospital

Qualifcations

• Good standard of secondary education
• NVQ level 2 in customer service

Availability

• To be available to work weekends and bank holidays

Community Sites

• Ability to travel within geographical area in a timely manner
• Able to cope with distressing situations
• Able to work as part of a team
• Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.