General Merchandise Assistant

Sainsbury's; Basingstoke; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading retailer seeks a General Merchandising Assistant in Basingstoke to ensure homeware and entertainment sections are set up for optimal customer experience. The role involves assisting customers, managing product displays, and working in a lively store environment. Ideal candidates should be friendly, detail-oriented, and ready to work as part of a vibrant team, with the opportunity to learn and grow within the company.

Benefits

10% discount after four weeks, increasing to 15% on weekends.

Free food and hot drinks for all colleagues.

Generous holiday entitlement and maternity/paternity leave.

Pension matching contributions.

Access to Employee Assistance Programme.

Qualifications

• Friendly with an enthusiasm for helping customers.
• Brilliant eye for detail to ensure displays always look best.
• Happy working in a fast-paced, energetic environment.

Responsibilities

• Set up products to enhance customer appeal and engagement.
• Provide excellent customer service and respond to queries.
• Maintain store tidiness and adapt to changing product needs.

Skills

Customer Service

Teamwork

Problem-Solving

Job description

• Set-up and position our Tu and Habitat brands, along with our entertainment, electrical and stationery ranges, to make them appealing for customers.
• Moving products around as trends and seasons change as well as collecting stock from the warehouse using heavy roll cages (up to 15kg) to replenish items across the department
• Build great knowledge about our products, services and promotions to help provide recommendations
• Working flexibly across the store as required
• Always being on-hand to serve our customers brilliantly, supporting with any questions and advice on a wide range of products, and proactively offering help

What makes a great Sainsbury’s Colleague:

• Friendly and welcoming with a genuine enthusiasm for helping customers and a passion for interiors, homeware, gaming and fashion
• A brilliant eye for detail, ensuring displays always look their best and the store is clutter free, always looking to create the best shopping experience for our customers
• Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
• Takes responsibility for owning tasks and uses initiative to solve problems
• Always prepared to work flexibly and productively to a high standard across the store - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
• Comfortable in learning to use new digital tools and technology to do your job brilliantly

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension – we’ll match between 4-7.5% of your pension contributions
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

Qualifications

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Responsibilities

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our General Merchandising Assistants, you’ll ensure our homeware, clothing and entertainment sections are set-up brilliantly for our customers.

• You must have Right to Work eligibility in the UK
• If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.

About the company

Shop online at Sainsbury's for groceries, clothing, homewares, electricals, financial services and more. Together we’re helping everyone eat better.

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