General Manager - Wood Green (London)

Cineworld Cinemas Ltd; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

An established industry player seeks a dynamic General Manager to lead the Wood Green cinema. This role involves driving operations strategy, managing a diverse team, and ensuring an exceptional customer experience. If you have a passion for entertainment and a knack for leadership, this is your chance to make a significant impact in a vibrant environment. With a commitment to employee growth and a culture that values joy and creativity, you will be part of a team that shares unforgettable experiences with audiences. Join us and help shape the future of cinema!

Benefits

Free cinema tickets

In-cinema discounts

28 days holiday per year

Virtual GP

Cash back healthcare plan

Eye care scheme

Retail incentives

In-house competitions

Qualifications

• Experience managing large teams in retail or hospitality.
• Hands-on leadership style with a focus on team development.

Responsibilities

• Deliver operations strategy to achieve top customer experience.
• Lead a team of 35, encouraging learning and development.
• Work towards key targets and KPIs to improve revenue.

Skills

Team Leadership

Customer Service

Operations Management

Health & Safety Compliance

Job description

Are you a fearless leader…akin to Captain Jack Sparrow leading the Black Pearl and his crew on crazy adventures; someone that leads by example, can galvanise the spirits of your team and empower them to deliver an unbeatable customer experience?

Is this you? If so, you could be our next General Manager of the Wood Green Cineworld, working closely with the Regional Manager deliver the operations strategy.

We want our cinemas to be an immersive experience of joy & happiness. The key to this being a success, is having a formidable team of passionate people to run the cinemas and an inspiring leader driving them to deliver unforgettable experiences to our customers.

What will you be doing?

• You will be working closely with the Regional Manager to communicate and deliver the operations strategy across your cinema to achieve the highest quality customer experience possible.
• You will be leading a team of 35 people that fulfil a variety of roles from Team Members through to Cinema leadership. This will also include encouraging your team to continue their learning and career development.
• You will help your team work towards key targets & KPIs that are used to improve revenue and cinema operations.

About you

• You will be able to demonstrate previous experience of managing large teams in a retail, hospitality or any other customer facing industry. This includes running the general operations from health & safety to establishing best practices.
• You will be someone who isn’t scared of leading by example, as this is a role where you will be required to be hands on and jump into various roles on the cinema floor on occasion.
• You DON’T need cinema experience but having a passion for movies and the world of entertainment will go a long way!
• You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire. o Read more about them here - About us

What do you get?

• From £40,000 per annum salary + bonus & location allowance
• Free tickets for you and your friends/family + in cinema discounts, with your own Premiere Pass card!
• Cineworld Cinemas offers a wide variety of benefits; early pay access, all employees are entitled to 28 days holiday per year (pro rata), Virtual GP, savings on restaurants, gyms and high street brands, cash back healthcare plan, eye care scheme and loads more!
• In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!

Who are Cineworld?

Working at Cineworld…just a load of popcorn and screens, right? Wrong!

As part of the Regal Cineworld Group, we are so much more than just screens and popcorn, we are a company dedicated to 'sharing joy through extraordinary experiences' via the wonderful world of film and entertainment.

This ethos resonates throughout the company in every aspect possible, whether you are in the People Team, the Marketing Team of part of the cinema teams that are face to face with our customers; we are all about bringing joy, happiness and unforgettable experiences.

With over 80 cinemas and 1000 screens across the UK & Ireland and constantly investing in the best technology to enhance viewer experience, we aim to be the best place to watch a movie.

One thing we pride ourselves on at the Regal Cineworld Group is our people and being able to support our people to pursue the career paths they want within the Cineworld & Picturehouse brands. We help YOU grow. Read more about the Cineworld Cinemas culture and benefits here – Cineworld stories

Do you feel like you don’t have all the experience listed but would love to explore a career at Cineworld? Please still contact [e-mail]. We understand that confidence gaps and imposter syndrome can get in the way of meeting incredible candidates, and we wouldn’t want this to prevent us from meeting you