General Manager - Winchester

Thomas Franks Ltd

Abbots Worthy

On-site

GBP 70,000 - 90,000

Full time

4 days ago

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Benefits offered by this job

Wider wallet discounts

Free meals on duty

Cycle to work scheme

Excellent career progression

Employee assistance programme

Job summary

Thomas Franks Ltd is seeking an experienced General Manager to lead our catering operations across multiple locations for a leading independent contract caterer.

You will develop the food offer, manage budgets, ensure high standards of service and compliance, and drive staff development in line with client expectations. A strong focus on team leadership, financial control and customer service is essential to deliver outstanding experiences for pupils and staff.

Qualifications

Proven leadership of large catering teams.
Experience managing operations across multiple locations.
Strong financial oversight and budgeting experience.
Background in high-end B&I or independent education catering.

Responsibilities

Oversee daily catering operations across all sites.
Lead the team, ensure food safety and quality.
Develop menus in line with client expectations and budgets.
Manage end-of-month accounts and reporting.

Skills

People Leadership

Team Management

Financial Acumen

Multi-location Management

Independent education catering

Job description

A leading independent boarding and day school for girls aged 3 - 18 with a co-ed preschool in Winchester, Hampshire. Catering for just over 900 students and teachers daily. Our core feeding offer is breakfast, Mid Morning Snack, Lunch, dinner, Match teas, Hospitality and external lettings throughout the year. This is a 7 days a week operation so shift patterns would usually be 5 over 7 days. This location offers a mix of term time roles along with full 52 weeks contracts. This location benefits from free parking on site.,

Responsibilities

To manage a team providing breakfast, lunch, retail, grab & go & hospitality
To ensure company bookwork is completed accurately and on time.
To develop each area of the catering offer in line with client expectations/budgetary constraints and agreed offer development plans.
To be responsible for the day-to-day operations of all catering facilities throughout the year working in line with the requirements of the business.
To provide excellent food and customer service and respond quickly and proactively to customers needs
To develop the food offer in line with current market trends and to the standards outlined in the Thomas Franks company values
To ensure age appropriate food is available in all locations throughout the dining period ensuring all special dietary requirements of pupils are adhered to at all times.
To hold regular team meetings.
To train and develop the team.
To prepare month end accounts and reports for our client.
To complete monthly audits.
Ensuring company food standards are adhered to and wastage controlled.
Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

The ideal candidate will need to be quirky, trendy and have a really bubbly friendly personality.

Qualifications

A genuine interest in food & excellent customer service skills
Excellent client relationship skills
An all-round team player and leader
An organised Manager with attention to detail
Sound financial understanding
Multi Location Management - a current group manager
Experience within high end B&I or independent education contract catering (if you have hotel experience as well then that's even better!)
You will have previous experience of working as a General Manager at a B&I Head Office contract or Independent school.

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion

Diversity and Inclusion at Thomas Franks We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

Benefits