General Manager - Urgent & Emergency Care

Lewisham and Greenwich NHS Trust; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A healthcare provider in London is seeking a dynamic individual to lead the Urgent and Emergency Care directorate at Queen Elizabeth Hospital. The role requires strong leadership skills, a focus on improving clinical outcomes, and experience in managing emergency services. The successful candidate will oversee operational performance and implement strategic initiatives in collaboration with various health partners. Attractive opportunities for personal development are offered as part of the senior leadership team.

Qualifications

• Proven track record in operational delivery and performance management.
• Dynamic and inclusive leadership approach.
• Experience in managing emergency services in an acute hospital.

Responsibilities

• Lead the Urgent and Emergency Care directorate at Queen Elizabeth Hospital.
• Provide strategic and operational leadership to the directorate.
• Ensure robust control processes monitor financial performance and quality standards.

Skills

Leadership skills

Communication skills

Organizational skills

Performance management

Job description

We have an exciting opportunity for a suitable individual to lead the Urgent and Emergency Care directorate at Queen Elizabeth Hospital, part of Lewisham and Greenwich NHS Trust. In this prominent role you will gain fantastic experience in managing emergency services in a busy acute hospital and work closely with senior leaders across the Trust.

We are looking for a dynamic, inclusive and people-focused leader who is skilled at building relationships with a range of operational and clinical staff, both internally and externally. The successful candidate will provide strategic and operational leadership to the directorate and be responsible for embedding a structured framework for the management of key performance indicators and quality standards. You will also represent the Trust at a range of forums, working closely with the SE London ICB and other partnering organisations.

Working in partnership with the Divisional Triumvirate and Clinical Directors, you will be responsible for the operational and financial performance of the clinical services within the directorate. You will ensure there are robust control processes in place to monitor financial performance and quality standards and take decisive action where there are variances from plan. You will also lead on the development of the annual business plan and oversee the drafting and presentation of high-quality business cases and briefing papers for the directorate.

The Division is responsible for providing urgent and emergency care services to patients at Queen Elizabeth Hospital, in collaboration with SEL ICB and other external partners. Our team also works closely with Greenwich Health, who provide the on-site urgent treatment centre. You will be integral to the delivery of several exciting service transformations in progress, including the expansion of the same day emergency care service and the development of a new acute medical and frailty unit.

This role will suit someone with strong leadership skills and a passion for improving clinical outcomes for patients. The successful candidate will need to possess excellent organisational, communication and people skills, with a proven track record in operational delivery and performance management. You will join a driven and progressive senior leadership team, who will support you in your personal development as you progress on your leadership journey.

Our People Are Our Greatest Asset. When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For - The Patients. Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement. We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events That Aim To

• Improve representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
• Widen access (anchor institution) and employability.
• Improve the experience of staff with disability.
• Improve the EDI literacy and confidence of trust staff through training and development.
• Make equalities mainstream.
  
  

For further details / informal visits contact: Name: Adam Hughes Job title: Director of Operations, QE Medicine Division Email address: [e-mail] Telephone number: 07551 436603

Lorraine Miller

Triumvirate PA, Divisional Coordinator

Lewisham and Greenwich NHS Trust

QE Medicine, Queen Elizabeth Hospital, Stadium Road, London SE18 4QH

T 65135 / 07442992951

E [e-mail]