General Manager - UK

Zizzi Restaurants; Liverpool; On-site; GBP 30,000 - 45,000; Full time

Job summary

A vibrant restaurant seeks a General Manager to lead the team and ensure customer satisfaction. This role involves promoting the culture, achieving financial targets, and developing staff. Candidates should exhibit a passion for Italian cuisine and deliver excellent service while upholding the company's values.

Benefits

Company Bonus Scheme

50% off at Zizzi & ASK Italian

Free and discounted meals on shift

Access to earned wages instantly with Wagestream

Discounts on cinema tickets and travel

28 days holiday (pro rata)

Company pension contributions

Qualifications

• Passion for food and service with high standards.
• Experience in leadership and team development.
• Ability to drive financial performance and optimize contribution.

Responsibilities

• Leading people: recruiting, onboarding, and developing talent.
• Coaching team to ensure every customer has a Great Time.
• Achieving restaurant financial targets and optimizing profitability.

Skills

Customer Service

Leadership

Team Development

Food Passion

Job description

Calling all Pizza lovers! (Pasta lovers are welcome too)

Competitive Salary including Generous Bonus Scheme and Tronc

Zizzi General Managers play a crucial role, working closely with the Head Chef to ensure the restaurant's success. You will promote our culture and embody our values within the team. We seek enthusiastic team players who are not afraid to get involved and ensure our customers have a great experience every time. A passion for food and service, along with high standards, is essential. Lead by example and be a great role model.

What You'll Get

• Company Bonus Scheme
• Generous tronc system rewarding customer tips
• 50% off at Zizzi & ASK Italian (including drinks) for you and your friends
• Free and heavily discounted menu on shift
• Access earned wages instantly with Wagestream
• Discounts on cinema tickets, travel, and big brands
• Online community access for rotas and payslips
• Free Employee Assistance Programme for support and wellbeing
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions

What will you be doing? Here's a taste:

• Leading people: recruiting, onboarding, developing, inspiring, and retaining top talent to build an engaged team that embodies our culture and values
• Living and breathing customer service: coaching your team to ensure every customer has a Great Time
• Becoming an expert in our food offerings, especially Italian cuisine, and sharing this passion with your team and customers
• Achieving restaurant financial targets, optimizing contribution, and maximizing profitability; reviewing performance and taking action for improvement
• Ensuring adherence to policies and procedures, maintaining safety and wellbeing standards for your team and customers

And all of this through our Zizzi Values - what matters to us:

Growth: Strive to be better every day, seeking continuous improvement in ourselves, our team, and our business.

Individuality: Celebrate differences, pride in what makes us unique, and encourage everyone to be their best selves.

Drive: Make things happen, adapt to challenges, and motivate others to strive for more.

Togetherness: Support each other, embrace challenges, and enjoy the journey together.

Fun: Enjoy the everyday moments, take our work seriously but not ourselves.

We are Zizzi. We are a family. It's never about me, always about we. Customers included.