General Manager - UK

Zizzi; Cambridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

Zizzi is seeking a passionate General Manager for their Cambridge location, where you will lead and inspire a dedicated team to deliver excellent customer experiences while fostering a culture of growth and individuality. This role encompasses team development, financial management, and ensuring the adherence to our core values while providing exceptional service and maintaining high standards of our Italian cuisine.

Benefits

Company Bonus Scheme

50% off at Zizzi & ASK Italian

Free and discounted menu

Access to earned wages instantly

Discounts on cinema tickets and travel

Employee Assistance Programme

28 days holiday

Career development opportunities

Company pension contributions

Qualifications

• Experience in a leadership role within a restaurant environment.
• Passion for Italian cuisine and food service.
• Strong communication and interpersonal skills.

Responsibilities

• Leading recruitment, onboarding, and development of team members.
• Providing exceptional customer service through staff training.
• Achieving financial targets and ensuring profitability.
• Maintaining safety and adherence to policies and procedures.

Skills

Leadership

Customer Service

Team Development

Financial Acumen

Job description

Calling all Pizza lovers! (Pasta lovers are welcome too)

Competitive Salary including Generous Bonus Scheme and Tronc

Zizzi General Managers play a vital role, working closely with the Head Chef to ensure the restaurant's success. You will promote our culture and bring our values to life within the team. We seek enthusiastic, team-oriented leaders who are not afraid to roll up their sleeves and ensure our customers have a great experience every time. A passion for food and service, along with high standards, is essential. Lead by example and be a role model.

What you'll get:

• Company Bonus Scheme
• Reward yourself and your team with a generous tronc system
• 50% off at Zizzi & ASK Italian (including drinks) for you and your friends
• Free and heavily discounted menu on shift
• Access earned wages instantly with Wagestream
• Discounts on cinema tickets, travel websites, and big brands
• Stay connected through our online Zizzi community for rotas and payslips
• Free Employee Assistance Programme offering GPs and wellbeing support
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions

What will you be doing? Here's a taste:

• Leading people: recruiting, onboarding, developing, inspiring, and retaining top talent to build a team that embodies our culture and values.
• Providing exceptional customer service by coaching your team to do the same, ensuring every customer has a great time.
• Developing expertise and passion for our food, particularly Italian cuisine, and sharing this with your team and customers. Ensuring only perfect plates leave your kitchen.
• Achieving financial targets, optimizing contribution, and maximizing profitability, with continuous performance reviews and improvements.
• Ensuring adherence to policies and procedures, maintaining safety and well-being for your team and customers.

And you do all that through our Zizzi Values - it’s what matters to us:

• Growth: Striving to be better every day, seeking growth as a team, in our business, and in our contributions to the world.
• Individuality: Celebrating differences and encouraging everyone to be the best version of themselves.
• Drive: Making things happen, adapting to challenges, avoiding shortcuts, and motivating others to strive for more.
• Togetherness: Supporting each other, embracing challenges and successes alike.
• Fun: Enjoying the everyday, taking our goals seriously but not ourselves.

We are Zizzi. At Zizzi, we are a family. It’s never about me, always about we. Customers included.