General Manager - Tonbridge

Chartwells Independent; Tonbridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

Chartwells Independent is seeking a caterer unit manager to oversee operations and ensure compliance with health and safety standards. The role includes managing staff, optimizing resources, and enhancing food service quality. Join a leading company that values diversity and offers great career growth opportunities.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Access to a Digital GP

Exclusive travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards program

Free wellness classes

Qualifications

• Proven experience managing internal and external stakeholders.
• Strategic management and communication skills.
• Ability to innovate and enhance food service.

Responsibilities

• Organise and supervise the unit according to standards.
• Take responsibility for food and health & safety procedures.
• Guide and motivate the management team daily.
• Identify opportunities to enhance and develop the service.

Skills

Team Management

Food Safety Procedures

Stakeholder Management

Operational Responsibilities

Job description

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including, but not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons, and others
• Up to 44% off cinema tickets to enjoy your favourite blockbusters
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with free wellness, mindfulness, and exercise classes
• Share all discounts and offers with friends and family

To organise and supervise the unit in accordance with the standards required by Compass Group UK & Ireland, the contract specification, and statutory regulations. Responsible for the overall efficient and effective management of the unit, providing a quality service. Oversee the preparation, cooking, and service of food to meet standards and specifications. Ensure the efficient and economical use of all resources, including stock, team members, and assets.

Who You Are

Key responsibilities include:

• Provide guidance and take a strategic approach to managing the business through your team.
• Communicate, motivate, and guide your management team and catering staff daily. Set clear operational responsibilities and monitor performance.
• Take overall responsibility for food and health & safety procedures in the college catering department.
• Promote the unit and act as a Compass Advocate at all times.
• Proven experience managing internal and external stakeholders.
• Ensure all client hospitality is delivered to the agreed standard and seek feedback.
• Identify opportunities to enhance and develop the service, discussing ideas with your line manager.
• Innovate with the food provided to keep the service engaging.
• Operate within the budget, monitor trends, and implement corrective actions if necessary.
• Ensure all customer requirements are met in line with expectations.

About Us

As part of Compass, you'll help feed people, fuel progress, and forge connections across around 6,000 venues. Join us to grow your career with the industry leader, enjoy competitive pay, great perks, and unrivalled learning and development opportunities at one of the UK's biggest businesses.

Job Reference: com/2005/43112001/52720264/SU #Independent

Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We value diverse talents, beliefs, backgrounds, and abilities, and aim to create a culture where colleagues feel valued, empowered, and able to thrive—because diversity is our strength!