General Manager - The Ostrich

Butcombe Pubs & Inns; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join Butcombe Pubs & Inns as a General Manager, where you'll lead a dynamic team dedicated to delivering exceptional hospitality. You'll enhance the guest experience while managing operations effectively in a beautiful Bristol location. This role offers growth opportunities, flexibility, and additional benefits, making it a fantastic career choice in the vibrant hospitality sector.

Benefits

Flexible Hours

Length of Service Awards

Extra Holiday for Your Birthday

30% discount at all Butcombe Pubs & Inns

Wellbeing Support

Qualifications

• Proven track record in hospitality management.
• People-focused with strong leadership skills.
• Experience in training and managing teams.

Responsibilities

• Lead the front-of-house team to ensure exceptional guest experiences.
• Manage business operations to maximize gross profit.
• Inspire and develop team members to maintain high service standards.

Skills

Leadership

Customer Service

Team Management

Education

Hospitality Management Degree

Job description

At Butcombe Pubs & Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality. https://butcombe.com/

We’re looking for a passionate and driven General Manager to lead our team and take the business to the next level. With a strong focus on maximising GP, retaining top talent, and elevating customer service standards, you’ll create an exceptional guest experience while inspiring and managing your team effectively. If you’re a people-focused leader with a proven track record in hospitality, we want to hear from you!

We’re looking for passionate, customer-focused individuals who thrive in a busy environment and take pride in delivering exceptional service. If you’re ready to take your career to the next level and want to be part of a team that celebrates great food, great company, and great service, we want to hear from you!

Perched on the edge of the historic Bristol harbourside, The Ostrich sits proudly with its huge pub garden and cosy interiors over two floors. Upstairs, the newly refurbished ‘Top Deck’ dining space and bar offers the perfect spot to eat and drink, with stunning views over the harbour, and is available for private hire. Please note you can only book a table in our Top Deck bar, outside is a first come first serve basis.

On the menu, it’s a celebration of traditional British pub classics and seasonal, local produce, with exciting small plates and delicious boards for sharing, plus our famous pies and bar snacks. When Sunday comes, expect Bristol’s best roasts and the star of the show – our sharing pies.

Behind the bar, it’s all about award-winning Butcombe beers and an extensive rum menu – a nod to The Ostrich’s roots as a dockside inn where sailors, merchants and dock-workers once drank.

Why Join Us?

• Stunning Locations: Work in some of the UK’s most beautiful and desirable spots.
• Award-Winning Team: Be part of a team known for its passion, skill, and commitment to delivering quality service.
• Fresh, Locally Sourced Produce: Work alongside talented chefs who showcase the best of British produce.
• Growth Opportunities: We’re committed to helping you develop your career in hospitality with training, support, and progression opportunities.
• A Team that Cares: Join a team that values creativity, collaboration, and a shared commitment to outstanding service.
  
  

What’s in it for you?

• Flexible Hours: We understand the need for work/life balance and offer flexibility to suit your lifestyle.
• Award-Winning Business: Join a company recognised at the National Publican Awards and the National Innovation in Training Awards.
• Benefits Bar: Access discounts and cashback with major retailers, holidays, groceries, and more.
• Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
• Extra Holiday for Your Birthday: Enjoy an additional day off to celebrate your special day.
• Holiday Purchase Scheme: Buy extra holiday days to suit your needs.
• Diverse Experience: Work in a variety of stunning locations, gaining exposure to different menus and environments.
• Training & Development: Benefit from bespoke training plans and career progression support.
• Learning & Development: Access a wide range of industry courses and personal growth opportunities.
• Team Perks: Enjoy team parties, a 30% discount at all Butcombe Pubs & Inns (50% off food on shift), and exclusive rewards.
• Wellbeing Support: We’re ambassadors for the Burnt Chef Project, supporting mental health, and offer 24/7 Employee Assistance.
  
  

There’s a place for you at Butcombe Pubs & Inns. Together, we’ll create exceptional experiences and unforgettable memories for our guests.

Apply Today and Join the Butcombe Family!