General Manager Scotts Greenock

Buzzworks Holdings; Greenock; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent hospitality company in Greenock is seeking a General Manager to oversee operations at Scotts Greenock. This role involves leading a passionate team, ensuring exceptional service, and driving financial performance. The ideal candidate is a confident leader with a strong focus on guest experience and has proven experience in managing high-volume venues. The position offers flexible working and opportunities for career progression.

Benefits

Flexible working

Leadership Development Programme

40% staff discount across all venues

Career progression opportunities

Extra holidays after 1, 3 & 5 years

Wellbeing support

Financial wellbeing care

Qualifications

• Proven experience managing a high-volume venue.
• Strong understanding of budgets, forecasting, and KPIs.
• Ability to develop and lead teams effectively.

Responsibilities

• Oversee daily operations and ensure exceptional guest experiences.
• Lead, inspire, and develop a passionate front and back of house team.
• Drive revenue and profitability through effective planning.

Skills

Leadership

Financial management

Guest service

Problem-solving

Team building

Job description

We’re Buzzworks

We’re more than just a hospitality group - we are a community. With 22 vibrant venues (and counting), Buzzworks is a people-first business that delivers positive energy, incredible food & drink, and unforgettable experiences to every neighbourhood we serve.

Right now, we’re on the lookout for a bold, inspiring General Manager to lead Scotts Greenock, one of our flagship coastal venues. This is your opportunity to run the show, shape the team, and bring world-class hospitality to the heart of the Inverclyde waterfront.

The Buzz

• Flexible working - work that works for you
• Leadership Development Programme - tailored to help you succeed
• A supportive and engaging team culture
• 40% staff discount across all Buzzworks venues
• Career progression opportunities within our growing company
• Extra holidays at 1, 3 & 5 years’ service
• Wellbeing support - Employee Assistance, wellness hub, discounted gym membership
• Financial wellbeing care - interest-free loans, support packages & Wagestream access
  
  

The Works

As General Manager, you’ll be the driving force behind Scotts Greenock. From overseeing day-to-day operations to leading a high-performing team, you’ll set the tone and standards for a truly exceptional guest experience. You’ll also be responsible for venue performance, team development, and keeping our culture strong, positive, and buzzing.

In this role, you’ll:

• Take full ownership of the venue - from guest experience to financial performance
• Lead, inspire, and develop a passionate front and back of house team
• Champion Buzzworks values and create a positive, inclusive working environment
• Drive revenue and profitability through smart planning and exceptional service
• Ensure the highest standards of safety, compliance, and quality are upheld
• Handle challenges with confidence, professionalism, and a guest-first mindset
• Work closely with Area Managers and Support Teams to deliver results and share success
  
  

You are:

• A confident leader with proven experience managing a high-volume venue
• Guest obsessed, always going the extra mile to make people feel great
• Financially savvy - comfortable with budgets, forecasting, and hitting KPIs
• Calm under pressure and creative in solving problems
• A team builder with a genuine passion for people, service, and standards
• Adaptable, positive, and focused on continual improvement
  
  

Buzzworks is an equal opportunity employer. We believe a diverse, empowered team is the key to achieving our aim:

To make people feel great through hospitality.