General Manager - Riverside East - Olympic Park

Compass Group; London; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading hospitality organization in London is seeking a General Manager for Riverside East. This full-time role requires a strategic leader with multi-year experience in managing events and enhancing guest experiences. Responsibilities include overseeing operations, planning events, and driving profitability. The ideal candidate will have strong operational skills and a passion for innovative hospitality solutions. Competitive salary and comprehensive benefits included.

Benefits

Competitive salary

28 days' annual leave plus bank holidays

Healthcare and wellbeing support

Ongoing training and development opportunities

Meals on duty

Qualifications

• Proven multi-year experience managing a hospitality or events venue.
• Strong operational background focusing on efficiency and quality.
• Experience in budgeting, forecasting, and profitability.

Responsibilities

• Oversee day-to-day operations ensuring smooth service delivery and guest experience.
• Lead planning and execution of diverse events, including corporate functions and entertainment.
• Drive revenue growth through strategic planning, cost control, and innovative programming.

Skills

Leadership

Operational Management

Budgeting and Forecasting

Event Management

Guest Experience Focus

Job description

General Manager - Riverside East - Olympic Park

Full-Time / Permanent | £60,000 + benefits including healthcare, wellbeing support, 28 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We’re seeking a passionate and experienced General Manager to lead the operational and commercial success of Riverside East. This hands-on leadership role requires a strategic thinker with a proven track record in managing multi-faceted events and driving profitability in a fast-paced hospitality environment.

About Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritize people and the planet. Trusted by iconic stadiums, entertainment venues, and major events worldwide, we bring experiences to life with passion and precision.

Our mission is to succeed the right way — through pioneering technology, seamless operations, exceptional menus, and outstanding service, all while reducing environmental impact and supporting local communities.

The Role

• Oversee day-to-day operations ensuring smooth service delivery and guest experience.
• Lead planning and execution of diverse events, including corporate functions and entertainment.
• Drive revenue growth through strategic planning, cost control, and innovative programming.
• Recruit, train, and inspire a high-performing team, fostering a culture of excellence.
• Build relationships with partners, suppliers, and attractions to enhance the venue’s profile.
• Ensure operations meet safety and legal standards, maintaining a safe environment.

What We’re Looking For

• Proven multi-year experience managing a hospitality or events venue.
• Strong operational background focusing on efficiency and quality.
• Experience in budgeting, forecasting, and profitability.
• Excellent leadership and communication skills.
• Passion for delivering memorable guest experiences.
• Experience in food-led events and complex catering operations.
• Knowledge of Queen Elizabeth Olympic Park is a plus.

Benefits

• Competitive salary with bonus and full benefits.
• 23 days' annual leave plus bank holidays, your birthday off, and holiday purchase scheme.
• Healthcare & wellbeing support, mental health services.
• Family benefits, discounts, and financial wellbeing options.
• Development opportunities and ongoing training.
• Meals on duty included.

Join Us

Levy UK & Ireland, part of Compass Group, leads in hospitality innovation. We celebrate diversity and foster an inclusive workplace where everyone belongs. Join us to create unforgettable experiences and shape the future of hospitality.