General Manager - Richmond

Company of Cooks; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in hospitality, Company of Cooks, seeks a General Manager to oversee operations at The Royal Botanic Gardens Kew. The ideal candidate will lead a large team, manage financial targets, and ensure exceptional service standards while embracing innovation in food trends.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Competitive holiday allowance

Private medical eligibility

Eye care

Employee Assistance Programme

Family friendly support

Regular social events

Holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes and people awards

Long service awards

High street discount vouchers

Qualifications

• Solid industry experience leading multi-site management teams of 150+.
• Excellent experience managing turnovers of 10 million+.
• True passion for hospitality and keeping updated with food trends.

Responsibilities

• Ensure highest standards of food service across all outlets.
• Manage and develop a large team to achieve exceptional service.
• Create and review annual budgets and financial targets.

Skills

Leadership

Commercial acumen

Communication

Project management

Innovation

Job description

General Manager

Here at Company of Cooks we operate one the largest portfolios of Leisure Venues, Tourist Attractions and Stadia. Each of our locations has its own unique personality which we celebrate as we continually look to improve our client's financial position, whether that's through the food we serve, the events we run or the sales we deliver. We understand the role great food and people can play in a successful event! We are excited to be recruiting for a General Manager to work with us at The Royal Botanic Gardens Kew.

Within Kew we provide a variety of hospitality options to cater for every dining requirement including cafes, a la carte restaurants, food halls, pop ups and events. The business is a 7 day a week operation and we are looking for someone who can be flexible to work around all the associated business pressures to deliver superlative outcomes. We are looking for someone who can be responsible for the operation, in house sales, finance and development of the business whilst ensuring that the service and operation is delivered to an exceptional standard, achieving all set financial targets and budgets.

Key Responsibilities:
Work with the Executive Chef and site management team to ensure that the client expectations of food and food service are consistently delivered to the highest standards
Continually review, enhance, improve service and food within the 5 onsite outlets at Kew plus the various pop up/mobile outlets and events they deliver
Develop and sustain strong working relationships with the client and team
Regularly attend client presentations, briefings
Create and review annual budgets
Manage and develop a large team
Project management

Our ideal candidate:
Will have solid industry experience inspiring and leading remote and multi-site management teams of 150+ ideally with a background of catering
Will have excellent commercial acumen and experience managing turnovers of 10millon+
Will have true passion for hospitality, keeping up to date with the latest food trends, be keen to continually innovate
Will be a persuasive and articulate communicator with the ability to develop and sustain strong working relationships

What's in it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Competitive holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020.

A Honest Approach, A Passionate Team, Quietly Confident