General Manager : Premium Venue

TipTopJob; Greater London; On-site; GBP 50,000 - 61,000; Full time

Job summary

Premium London Events Venue in London seeks a General Manager to lead all aspects of operations, sales performance and client experience. This senior role carries full P&L ownership and a mandate to drive revenue while delivering flawless events in a luxury setting.

You will lead a high-performing team, shape pricing and contracts, oversee CRM and VIP client relationships, and ensure exceptional service standards in a fast-paced environment.

Qualifications

• Proven experience as a General Manager or senior leader in a premium venue or events business
• Strong commercial mindset with full P&L management experience
• Track record of driving sales growth and client retention
• Experience managing high-profile/VIP clients and stakeholders
• Exceptional leadership and team development skills
• Highly organised, detail-driven, and professional

Responsibilities

• Lead overall venue operations, ensuring flawless event delivery
• Drive revenue growth through proactive sales and business development
• Own full P&L, forecasting, budgeting, and financial performance
• Build and manage relationships with VIP clients and key stakeholders
• Oversee CRM strategy and client engagement
• Lead pricing, contracts, and commercial strategy
• Ensure operational excellence, compliance, and service standards
• Manage, develop, and inspire a high-performing team

Skills

General Manager experience

P&L management

Sales growth

VIP client management

Leadership

Detail oriented

Job description

Job Title: General Manager : Premium London Events Venue

Location: London

Salary: Up to A GBP 55,000 + Bonus

We are working with a prestigious, high:end London venue seeking a General Manager to lead all aspects of operations, sales performance, and client experience. This is a senior, high:profile role with full P and L ownership, responsible for driving revenue, delivering exceptional events, and maintaining a best:in:class reputation within the London events market.

Key Responsibilities

• Lead overall venue operations, ensuring flawless event delivery
• Drive revenue growth through proactive sales and business development
• Own full P and L, forecasting, budgeting, and financial performance
• Build and manage relationships with VIP clients and key stakeholders
• Oversee CRM strategy and client engagement
• Lead pricing, contracts, and commercial strategy
• Ensure operational excellence, compliance, and service standards
• Manage, develop, and inspire a high-performing team

About You

• Proven experience as a General Manager or senior leader in a premium venue or events business
• Strong commercial mindset with full P and L management experience
• Track record of driving sales growth and client retention
• Experience managing high:profile/VIP clients and stakeholders
• Exceptional leadership and team development skills
• Highly organised, detail:driven, and professional

What Youll Bring

• A polished, client:facing approach with strong presence
• Strategic thinking with hands:on operational delivery
• Passion for luxury events and exceptional service
• Ability to lead from the front in a fast:paced environment