General Manager - Premium Hospitality Venue

Leisure People; Newbury; On-site; GBP 65,000 - 75,000; Full time

Job summary

A leading hospitality venue near Newbury seeks a General Manager to lead operations in a unique rural setting. The role combines hands-on leadership with a strong focus on guest experience, commercial growth, and community partnerships, ideal for an entrepreneurial candidate.

Benefits

Performance-related bonus

33 days holiday including Bank Holidays

5% employer pension contribution

Qualifications

• Proven senior management experience in hospitality.
• Strong track record in securing business.
• Exceptional people leadership skills.

Responsibilities

• Lead daily operations and guest experience.
• Manage budgets and financial performance.
• Introduce new business streams.

Skills

Leadership

Commercial Awareness

Stakeholder Management

People Management

Adaptability

Job description

General Manager - Premium Hospitality Venue, Near Newbury
£65K + performance bonus

An outstanding opportunity for a General Manager to lead a unique hospitality destination and event space in an idyllic rural setting just southwest of Newbury. This independent rural business offers a forward-thinking approach to food with its high-quality restaurant, deli, and farm shop, creating wholesome food with nearly all ingredients sourced from on-site production.

With an ethos grounded in sustainability, rural life, and warm hospitality, this role is ideal for a hands-on leader who values integrity, quality, and guest experience, and who can lead from the front. We seek an entrepreneurial candidate capable of building and developing new business and partnerships within the community. Their front-of-house approach should energize both the team and customers, elevating the business to the next level.

Key Responsibilities

• Lead daily operations and deliver an exceptional guest experience across all areas.
• Foster a positive, service-led team culture across all departments.
• Collaborate with chefs and suppliers to maintain high standards and seasonal offerings.
• Manage budgets, financial performance, and KPIs.
• Coordinate with marketing and digital agencies on campaigns and content.
• Develop retail accounts within hotels, restaurants, and venues.
• Introduce new business streams, including private hire, educational trips, exclusive events, and cookery demonstrations.
• Ensure compliance with licensing, health & safety regulations.
• Achieve high NPS scores, positive customer reviews, and guest feedback.

Candidate Profile

• Proven senior management experience within a boutique or independent restaurant/destination venue.
• Strong commercial awareness with a successful track record in securing new and repeat business.
• Politically astute with excellent stakeholder and investor management skills.
• Exceptional people leadership skills with a calm, confident demeanor.
• Deep appreciation for seasonal food, rural hospitality, and high service standards.
• Proactive, hands-on, and adaptable across a multifaceted site.

In addition to a basic salary of up to £65k, the role offers a performance-related bonus, 33 days holiday including Bank Holidays, and a 5% employer pension contribution. The role requires a flexible working schedule aligned with the business needs.

Note: Due to anticipated high interest, only candidates meeting all criteria will be contacted.