General Manager - Oregon Wine Country

Horizon Outdoor Hospitality; Dundee; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading outdoor hospitality company is seeking an experienced General Manager for their RV resort in Dundee, Scotland. The ideal candidate will have significant experience in resort operations and a passion for providing exceptional guest experiences. Key responsibilities include managing the resort, leading a cohesive team, and ensuring top-notch hospitality. This role offers a competitive salary, free RV site, and generous benefits.

Benefits

Competitive annual salary

Free RV site + utilities

Generous yearly PTO

Major medical health insurance

Matching 401k

Qualifications

• Minimum five years' experience in Resort Operations, including three years at the General Manager level.
• Energetic, creative, entrepreneurial, and detail-oriented.
• Passion for hospitality and the great outdoors.
• Proven experience in training and coaching teams.
• Valid Driver's license is required.

Responsibilities

• Lead the resort team and ensure excellent guest experiences.
• Manage budgets and provide competitive pricing.
• Coordinate with staff for daily operations and guest services.

Skills

Personnel management

Guest relations

Problem solving

Customer service

Team training

Budget management

Tools

Microsoft Office

Reservation software

Job description

Dundee Hills Resort, nestled at the foot of the Dundee Hills in the heart of Oregon Wine Country, our RV resort is our own little piece of paradise! We are seeking a guest-oriented General Manager to lead this amazing property as one of the best outdoor hospitality destinations in the region.

Applicants should possess a can-do mentality with the willingness to go the extra mile for their team and their guests. Previous RV resort management experience is highly preferred. Applicants should feel comfortable working with a budget, have retail sales experience, possess a knowledge of basic campground infrastructure, strength in building and leading a team, and strive to provide world-class hospitality and experiences to our guests. Compensation includes a competitive salary (paid for all hours worked), a free RV site, generous yearly PTO, and career-like benefits.

If you’re ready to join the RV industry’s leading hospitality management company and call this beautiful resort "home," we’d love to hear from you!

DESIRED MINIMUM QUALIFICATIONS

• Minimum five years' experience in Resort Operations, including three years at the General Manager level.

• You are energetic, creative, entrepreneurial, and detail oriented.

• Passion for hospitality and the great outdoors.

• Ability to work independently and get it done.

• Proven experience training and coaching teams.

• Proficient with Microsoft Office products (Outlook, Excel, Word) and Dropbox.

• Thorough understanding of reservation software.

• Valid Driver's license.

NECESSARY KNOWLEDGE, SKILLS, & ABILITIES

• Keen ability in managing personnel and positive guest relations.

• A natural ability with numbers; problem solving and creativity.

• Keen ability in providing excellent customer service and training.

• Skill in operating listed equipment.

• Thorough knowledge of recreation facilities operations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, employee is frequently required to stand, walk, bend down, listen, verbally communicate, lift and carry objects up to sixty pounds, reach above their heads, push equipment and sit for long periods of time.

• Competitive annual salary
• Free RV site + utilities (if applicable)
• Generous yearly PTO
• Career-like benefits (including major medical health insurance)
• Matching 401k (after 6 months of employment)