General Manager Operations

Peel Ports Group; Sheerness; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading port and logistics company in the UK is seeking a General Manager to lead operational teams and improve service delivery. You'll manage a diverse team, review processes, and enhance safety practices. The ideal candidate has experience in port operations and strong leadership skills. The role offers a competitive salary and a range of flexible benefits, including generous holiday and pension contributions.

Benefits

27 days holiday per annum

Matched Contribution Pension Scheme up to 10%

Flexible benefits including salary sacrifice car scheme

Commitment to learning and development

Qualifications

• Experience in port operations or complex warehouse/logistics environments.
• Proven leadership and team management skills.
• Strong understanding of safety regulations and standards.

Responsibilities

• Lead diverse operational team to achieve performance targets.
• Review business processes to improve efficiency.
• Promote safety practices and ensure adherence to regulations.

Skills

Experience in port operations or similar environments

Proven leadership and team management skills

Strong understanding of safety regulations

Effective problem-solving capabilities

Exceptional communication skills

Collaborative mindset for customer engagement

Job description

Are you excited by the opportunity to drive operational excellence, inspire people and shape customer success? Are you a proven leader ready to make an impact in a fast-paced and evolving business? We're seeking a General Manager to support in delivering outstanding customer service through effective people management and process delivery. This is your chance to thrive in a role that offers full exposure to the entire value stream—people, planning, customers and finance!

Your Role

You will lead, motivate and manage a diverse operational team to achieve performance targets and continuous improvement. You will review and enhance business processes to improve efficiency and service delivery, building strong customer relationships to work collaboratively to deliver exceptional service. As a champion of safety and compliance, you will promote safe working practices and ensure adherence to safety regulations across all operations.

Who are we?

Already one of the UK’s leading port and logistics companies, we are planning substantial capital investment over the next 5 years to achieve our vision of becoming the UK’s leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow.

What you'll bring

You will have:

• Experience in port operations or similarly complex warehouse/logistics environments
• Proven leadership and team management skills
• Strong understanding of safety regulations and standards
• Effective problem-solving and decision-making capabilities
• Exceptional communication skills—verbal and written
• A collaborative mindset for customer engagement and partnership working
• Preferably a full UK driving licence

What we can offer you

In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as:

• 27 days holiday per annum (plus bank holidays)
• Matched Contribution Pension Scheme up to 10%
• Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, critical illness insurance, gyms, retail vouchers
• Commitment to learning and personal development
• We promote good physical and mental health and can provide additional support to colleagues via our employee assistance programme when required

If you believe you have the skills and experience we are seeking and you want to join a thriving and ambitious place to work, we’d really like to hear from you!