General Manager- Novotel London Tower Bridge

21c Museum Hotels; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in London is seeking a General Manager to oversee hotel operations and ensure high guest satisfaction. This role requires a minimum of three years’ experience in upscale hotels, strong commercial leadership skills, and expertise in hotel operations. The successful candidate will manage the team effectively while maximizing profits and improving performance, with a competitive salary and excellent benefits package offered.

Benefits

Competitive Salary

Private Health Care

Excellent Bonus package

Pension

Qualifications

• Minimum of three years’ experience as a General Manager in upscale hotels.
• Strong track record in financial performance and guest engagement.
• Experience in managing owner relationships.

Responsibilities

• Responsible for entire Hotel operation and standards.
• Focus on commercial strategies to maximize profit.
• Lead the team for safe and efficient daily operations.
• Drive improvements and implement strategies in line with objectives.

Skills

Leading a successful hotel team

Strong commercial leadership

Expertise in hotel operations

Communication skills

Job description

Company Description

The Novotel London Tower Bridge is a vibrant 4-star hotel at the heart of the British capital, just metres from the world-famous Tower Bridge and the Tower of London. With London landmarks within walking distance and sitting in the shadow of its famous skyline, visitors to London will struggle to find a location better than this. The hotel has 203 bedrooms, trading at exceptionally high levels of occupancy, strong corporate base, with great meeting spaces and a vibrant bar and restaurant called Keepers.

This flagship property calls for a flagship General Manager.

Passionate about guest experience, commercially focused and forward-thinking, a senior leader with proven experience in upscale hotel businesses. If this is you, we really want to talk to you!

Job Description

What We Are Seeking:

In your role you will:

• Be responsible for the entire Hotel operation and standards of the products and services.
• Have razor focus on commercial strategies and look for ways to maximize profit.
• Manage and lead the team to ensure safe, efficient and effective daily hotel operations.
• Embrace change and drive improvements in performance and implement strategies in line with business objectives.

Skills & Experience:

You will need to:

• Be passionate about leading a successful hotel team.
• Have a minimum of three years’ experience as a General Manager in upscale hotels.
• Be an expert in hotel operations, a strong commercial leader with a proven track record in financial performance, guest and team member engagement.
• Excel in communication at all levels of the business.
• Be experienced in managing owner relationships and understand franchised environments.
• Have knowledge of the London market (very beneficial).

Package:

• Competitive Salary.
• Private Health Care.
• Excellent Bonus package.
• Pension.