General Manager (Maternity Cover)

JR United Kingdom; United Kingdom; On-site; GBP 50,000 - 90,000; Full time

Job summary

An exciting opportunity awaits a motivated professional to step into the role of General Manager, covering maternity leave. This position involves leading daily operations, enhancing customer service, and optimizing financial processes within a dynamic environment. The ideal candidate will possess strong leadership and financial management skills, ensuring operational efficiency while fostering a collaborative workplace culture. Join a forward-thinking company that values innovation and team engagement, where your contributions will significantly impact the organization’s success. If you thrive in fast-paced settings and are ready to take on this challenge, we want to hear from you!

Qualifications

• Proven experience as a General Manager or similar role.
• Strong leadership and financial management experience.

Responsibilities

• Lead daily operations ensuring efficiency and excellent customer service.
• Oversee financial planning and reporting for strategic decision-making.

Skills

Leadership

Communication

Problem-solving

Financial management

Organisational skills

Education

Degree in Business Management

Degree in Operations Management

Tools

Xero

ConnectWise PSA

Job description

General Manager (Maternity Cover), United Kingdom

This position offers an exciting opportunity for a motivated professional to lead and oversee daily operations, ensuring efficiency, excellent customer service, and improving operational processes.

Job Details

• Location: United Kingdom
• Job Category: Other
• EU work permit required: Yes
• Job Views: 6
• Posted: 24.04.2025
• Expiry Date: 08.06.2025

Key Responsibilities

Finance

• Maintain and update business forecasts, ensuring accurate financial planning.
• Provide reporting for the Senior Leadership Team to support strategic decision-making.
• Conduct P&L reviews and report monthly financial adjustments.
• Manage billing operations, including issuing invoices, reviewing recurring revenue, and ensuring accuracy.
• Raise payments and conduct bank reconciliations.
• Support credit control processes, ensuring timely payment collection and financial stability.
• Issue customer statements and direct debit notifications.
• Oversee and optimise finance systems and workflows.

Operations

• Lead the Business Services team, providing management and accountability to ensure operational efficiency.
• Identify operational process improvements and implement changes.
• Maintain key operational and financial metrics, presenting reports to senior leadership.
• Oversee office logistics and daily operations.
• Maintain and update company policies, ensuring compliance with industry standards and regulations (health & safety, ISO 27001, GDPR).
• Manage ConnectWise PSA updates and system changes.
• Maintain records of contracts, assets, and renewal dates, ensuring compliance with service agreements.
• Assist sales with contracts and amendments.
• Prepare updates for board meetings, including financial and HR insights.
• Organise company events to promote team engagement.

HR

• Oversee HR functions, liaising with the outsourced HR team for internal matters.

Experience and Skills

• UK Driving license and own car.
• Proven experience as a General Manager or similar role.
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and adapt quickly.
• Financial management experience, including budgets and forecasts.
• Excellent organisational and decision-making skills.
• Availability for the full maternity cover period.
• Experience in B2B IT industry preferred.

Technical Knowledge

• Familiarity with Xero, HR systems, and ConnectWise PSA (desirable).

Qualifications

• Degree in Business Management, Operations Management, or related field.
• Professional qualifications (optional).