General Manager - Live in Available

Greene King; Poole; On-site; GBP 37,000 - 41,000; Full time

Benefits offered by this job

Live-in accommodation

Employee discounts

Career development

Pension contribution

Job summary

The Cow, Poole (Greene King), is seeking an experienced General Manager to lead a busy two-floor operation next to Parkstone station. You will drive guest experiences, lead a hands-on team, and seize opportunities to grow the business through sport, events, and our unique pizza offer.

You will manage P&L, maintain brand standards, and develop staff while delivering a warm, welcoming atmosphere that keeps guests returning.

Qualifications

• Experience managing a busy pub or hospitality venue.
• Strong commercial mindset with ability to grow sales.
• Proven leadership with ability to develop a team.
• Attention to brand standards and safety.

Responsibilities

• Grow sales and profitability with management team.
• Lead, motivate and develop your team to deliver guest experiences.
• Grow opportunities across sports and live events.
• Maximise upstairs function space and roof terrace.
• Drive awareness of the pizza offer.
• Recruit and develop a strong, engaged team.
• Own P&L with focus on commercial performance.
• Create a welcoming atmosphere.

Skills

Leadership

Commercial mindset

Team development

Guest experience

Education

Personal Licence

Job description

• Salary for Advertising: £37,000 - £41,000 + Bonus
• Dept. L4/House: Cow (Poole) - 01727

Company Description

Ready to make The Cow your own?

If you're an experienced pub manager who loves busy sites, live sport, great teams and finding new ways to grow a business, we'd love to hear from you.

About The Cow

Next to Parkstone railway station and opposite Ashley Cross Green, The Cow is a vibrant Pub & Social venue with plenty of personality and even more potential.

This is a two-floor operation, with a welcoming main pub on the ground floor and additional bookable space upstairs, complete with its own bar – perfect for parties, meetings and private events.

Outside, we have a ground-floor area plus a fantastic 30-cover roof terrace, giving our guests even more reason to visit throughout the year.

Sport is a huge part of what we do, particularly rugby, and we're looking for a General Manager who can build on this success by growing our football, darts, F1 and wider live entertainment offer.

We also have a unique pizza offer, giving us something different from other pubs in the local area.

Job Description

About the role

As General Manager, you'll have the freedom to make The Cow your own, building on what already works while identifying new opportunities to grow the business.

You'll lead from the front, developing a great team, delivering fantastic guest experiences and creating a pub that people are proud to call their local.

This is a role for someone who enjoys being hands-on, commercially focused and always looking for the next opportunity.

Qualifications

What you'll do

• Work with your Business Development Manager and management team to grow sales and profitability.
• Lead, motivate and develop your team to deliver exceptional guest experiences.
• Build on The Cows's strong sporting reputation and grow opportunities across football, darts, F1 and live events.
• Maximise the potential of the upstairs function space and 30-cover roof terrace.
• Drive awareness and sales of our unique pizza offer.
• Recruit and develop a strong, engaged team.
• Champion brand standards and ensure the safety of customers and colleagues.
• Take ownership of your P&L, with a strong focus on commercial performance.
• Create a warm, welcoming atmosphere that keeps customers coming back.

What you'll bring

• Previous experience managing a busy pub, hospitality venue, retail business or similar fast-paced operation.
• A strong commercial mindset and an eye for opportunities to grow sales.
• Great leadership skills and the ability to inspire and develop a team.
• High standards and attention to detail.
• A passion for creating memorable customer experiences.
• Confidence, energy and the ability to make things happen.
• Previous General Manager experience is desirable, but we're also open to ambitious Assistant Managers ready to take their next step.
• A Personal Licence, or the ability to obtain one.

Additional Information

What's in it for you?

We're all about rewarding our team's hard work. As well as a competitive salary and pension contribution, you'll receive:

• Up to £41,000 + Bonus
• Live-in accommodation available – a recently redecorated maisonette.
• The chance to develop your career across our well-known Greene King brands.
• Training and development opportunities at every level of your career.
• 33% discount for you and 15% for your loved ones across our brands.
• 50% discount for you and 25% for your loved ones at Greene King Inns and hotels.
• Free employee assistance programme covering mental health, wellbeing, financial and legal support.
• Enhanced family-friendly maternity and paternity policies.
• Menopause Friendly Employer.
• Refer a friend and earn up to £1,500.
• Wagestream – access your earned wages before payday.
• Retail discounts, including up to 30% off at Superdrug and exclusive Three Mobile offers.

Job Location