General Manager - Leisure/Entertainment

B2B PROMOTION; Staines-upon-Thames; On-site; GBP 45,000 - 52,000; Full time

Job summary

An established industry player in family entertainment is seeking an experienced General Manager to oversee a vibrant new venue. This role involves managing a diverse team, ensuring top-notch customer experiences, and driving business growth. With a focus on safety and commercial success, you will lead operations in a dynamic environment filled with exciting activities like bowling and gaming. Join this forward-thinking company and take your career to the next level while enjoying competitive compensation and benefits.

Benefits

Pension

Staff Discounts

Bonus Scheme

Qualifications

• Proven management experience in leisure or related sectors.
• Strong leadership and communication skills.

Responsibilities

• Managing daily operations of the venue.
• Leading and developing a large team.
• Ensuring excellent customer experience and safety standards.

Skills

Management Experience

Leadership Skills

Communication Skills

Commercial Understanding

Job description

Join to apply for the General Manager - Leisure/Entertainment role at B2B PROMOTION.

Thanks to their recent success and growth, this vibrant family entertainment brand is opening a new venue in Kingston upon Thames, on the Surrey/London border. They are looking for an experienced Manager from a leisure background—think bowling, arcades, gaming, sports, karaoke, and other activities—to oversee operations.

You will manage all food and beverage options, parties, and events, leading a team of approximately 25 people. The role requires a confident people manager with strong commercial understanding and a focus on customer experience and safety.

Salary: up to £45,000 basic plus bonus (OTE £52k), with benefits including pension, staff discounts, and more.

Responsibilities include:

1. Managing daily operations of the venue.
2. Leading and developing a large team.
3. Ensuring excellent customer experience and safety standards.
4. Driving business growth and commercial success.

Requirements:

• Proven management experience in leisure or related sectors.
• Strong leadership and communication skills.
• Ability to oversee diverse activities and teams.