General Manager : Leading QSR Brand

TipTopJob; Liverpool City Region; On-site; GBP 42,000; Full time

Job summary

A leading QSR brand is seeking a General Manager to oversee operations in Liverpool. The role requires a strategic leader with proven experience in the QSR sector. Responsibilities include managing daily operations, driving sales growth, and ensuring exceptional customer service. The successful candidate will foster a positive team environment and maintain high operational standards. Competitive salary and career development opportunities are offered.

Benefits

Career Development

Supportive Work Environment

Operational Autonomy

Recognition and Rewards

Qualifications

• Proven experience as a General Manager or Restaurant Manager in QSR.
• Strong leadership and people management skills.

Responsibilities

• Oversee daily operations ensuring compliance with policies.
• Drive sales growth and manage costs effectively.
• Recruit and develop team members.

Skills

Leadership

Customer Service

Problem Solving

Financial Acumen

Communication

Job description

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About The Role

We are looking for an experienced and driven General Manager to lead a high-performing team in a thriving Quick Service Restaurant (QSR) environment. This is a fantastic opportunity for a strategic and hands-on leader to take ownership of the day-to-day operations, ensuring exceptional customer service, strong team performance, and efficient restaurant management.

Location: Liverpool

Salary: Up to GBP 42,000

Responsibilities

• Oversee the daily operations of the restaurant, ensuring compliance with company policies and industry standards.
• Drive sales growth and profitability by optimizing resources and managing costs effectively.
• Recruit, train, and develop team members, fostering a positive and motivated working environment.
• Ensure high standards of food quality, cleanliness, and customer service are consistently delivered.
• Monitor and manage stock levels, inventory, and supplier relationships.
• Handle customer queries and complaints professionally, maintaining brand reputation.
• Implement health and safety procedures, ensuring full compliance with regulatory requirements.
• Analyze performance metrics, identifying areas for improvement and driving change where needed.

What We're Looking For

• Proven experience as a General Manager or Restaurant Manager within the QSR or hospitality sector.
• Strong leadership and people management skills, with the ability to inspire and motivate a team.
• Excellent operational and organizational abilities, capable of handling a fast-paced environment.
• A commitment to delivering outstanding customer service and maintaining high operational standards.
• Financial acumen, with experience in budgeting, forecasting, and profit and loss management.
• Knowledge of health, safety, and food hygiene regulations.
• Exceptional communication skills and a hands-on, problem-solving attitude.

What’s in it for You?

• Competitive Salary: Up to GBP 42,000, reflecting experience and commitment.
• Career Development: Opportunities to grow within a leading QSR brand.
• Supportive Work Environment: Join a team that values dedication, teamwork, and excellence.
• Operational Autonomy: The chance to lead and make impactful decisions.
• Recognition and Rewards: Be part of a brand that recognizes hard work and celebrates success.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Advertising Services

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