General Manager: Lead Hospitality Team & Guest Experience

The Inn Collection Group; Blyth; On-site; GBP 45,000 - 65,000; Full time

Job summary

The Commissioners Quay Inn in Blyth, part of The Inn Collection Group, is seeking a General Manager with a passion for food and hospitality to lead the team.

You will stay calm under pressure in a fast-paced environment, drive guest satisfaction, manage planning, budgets and cost control, and collaborate with the operations manager and senior teams to deliver exceptional guest experiences and commercial success.

Responsibilities

• Plan, budget and control costs in line with budgets and drive P&L awareness.
• Lead senior team including assistant managers, head chef and head housekeeper.
• Ensure exceptional guest experiences and respond to guest needs, including night shifts.
• Hire, train, mentor staff and foster growth and development.

Job description

The Commissioners Quay Inn in Blyth, part of The Inn Collection Group, is seeking a General Manager with a passion for food and hospitality to lead the team.

You will stay calm under pressure in a fast-paced environment, drive guest satisfaction, manage planning, budgets and cost control, and collaborate with the operations manager and senior teams to deliver exceptional guest experiences and commercial success.