General Manager LE

THE ALCHEMIST BAR & RESTAURANT LTD; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Free meals

Food discount

Flexible rotas

Sick pay

Parental leave

Club Alchemy benefits

Birthday day off

Career progression

TipJar gratuities

Employee assistance

Job summary

The Alchemist Bar & Restaurant in London is seeking a passionate General Manager to lead a fast-paced, theatre-driven venue where guest experiences are the priority. You will energise the team, drive service standards, and oversee all aspects of operating and training.

The role rewards proactive leadership, creativity, and a hands-on approach to delivering exceptional hospitality. Open to bold leaders who thrive on guest satisfaction, coach development, and a positive culture, with ongoing

Qualifications

• Experience leading teams in hospitality or dining venues.
• Strong customer-service focus with guest-centric mindset.
• Proven ability to manage fast-paced service and maintain standards.

Responsibilities

• Take full ownership over running the business and develop each department.
• Lead a team of managers to drive success and energy across shifts.
• Ensure guest experience and hospitality standards are consistently high.
• Oversee health & safety, compliance, and financial reporting.
• Coach training and development for team members.

Skills

Leadership

Communication

Team management

Customer service

Problem-solving

Job description

General Manager

The Alchemist Bar & Restaurant

We're looking for a passionate, energetic, and people-focused General Manager to join The Alchemist - a creative cocktail bar and restaurant where atmosphere, theatre, and exceptional guest experiences are at the centre of everything we do.

This role is perfect for a natural leader who thrives in fast-paced environments, loves hospitality, and knows how to bring the best out of a team. As Duty Manager, you'll be responsible for leading services, energising the venue, supporting the development of your team, and ensuring every guest leaves having had an unforgettable experience.

At The Alchemist, management is about leading from the front with positivity, passion, and integrity. You'll receive extensive training and ongoing career development opportunities to help you grow your leadership skills and progress within the business.

What You'll Be Doing

• Taking full ownership over the running of the business and development of each departmental team
• Leading a team of managers to success
• Running smooth, high-energy services across the venue
• Leading, motivating, and energising the team throughout shifts
• Acting as a guardian of guest experience and hospitality standards
• Maintaining high venue standards while ensuring health & safety and compliance procedures are consistently followed
• Supporting team training, development, and performance
• Managing all aspects of financial reportingand operational responsibilities
• Problem-solving and maintaining high standards in a fast-paced environment

We're looking for someone who brings:

• Strong leadership, communication, and a positive \"never say no\" attitude
• Adaptability, flexibility, and the ability to stay level-headed under pressure
• Compassion, empathy, and a genuine team-first mindset
• Integrity, attention to detail, and strong problem-solving skills
• Passion for hospitality, creativity, and a drive to develop others

You’ll Enjoy Working Here If You Are:

• Open-minded, outgoing, and full of personality
• Passionate about hospitality and creating memorable guest experiences
• Someone who enjoys leading from the front and inspiring a team
• Motivated by growth, development, and building a strong culture
• Energised by fast-paced environments, teamwork, and great vibes

What To Expect

The Alchemist is a fast-paced and energetic environment where no two shifts are the same. We work hard, support each other, and create an atmosphere where people genuinely enjoy coming to work. Our management teams play a huge role in shaping the culture of the venue, bringing energy to every service while developing and supporting the people around them.

What's in it for you

• Free food and hot/soft drinks on shift
• 50% off food when dining with guests in any of our venues
• Flexible rotas
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Leave
• Access to our benefits platform, Club Alchemy; saving you ££ on your everyday shopping, holidays, gyms, homeware and much more!
• Guaranteed birthday + recovery day after off
• Industry renowned training with fantastic career progression opportunities
• Transparent Tronc policy where 100% of gratuities and service charge go to the team weekly via TipJar
• 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice
• Regular incentives, which can take you around the country, and the world
• The chance to attend our annual sports day, Christmas parties and more!

If you're ready to lead with personality, passion, and positivity - we'd love to hear from you.