General Manager - Inpatient and Urgent Care

Coventry and Warwickshire Partnership NHS Trust; Coventry; On-site; GBP 50,000 - 70,000; Full time

Job summary

Coventry and Warwickshire Partnership NHS Trust seeks a General Manager for All Adult Inpatients and Urgent Care Services. This leadership role is crucial for overseeing operational management and ensuring high-quality, safe care within mental health services, while driving improvements and managing complex clinical delivery.

Benefits

12-month preceptorship

Generous annual leave entitlement

Flexible working opportunities

Relocation packages

Excellent learning and development opportunities

Salary sacrifice schemes

Discounts through Employee Assistance Programme

Wellbeing support services

Staff networks and support groups

Qualifications

• Strong leadership in managing complex clinical services.
• Experience in service development and workforce planning.

Responsibilities

• Lead day-to-day operational management of inpatient and urgent care services.
• Ensure efficient management of patient safety and clinical quality.
• Develop and implement strategic plans for mental health services.

Job description

General Manager – All Adult Inpatients and Urgent Care Services

The General Manager will lead all aspects of the day-to-day operational management of the Inpatient and Urgent Care sub-directorate of All Adult Mental Health Services. They will be responsible for ensuring safe, high-quality care and efficient service delivery.

The post holder will be involved in developing and implementing strategic plans for Adult and Older People Mental Health services, including resource allocation, service development, and workforce planning. They will work closely with safety and quality leads and clinical and professional leads to provide quality assurance and ensure seamless care pathways for patients. They will provide strong leadership to manage and support the delivery of complex clinical services and to implement systems and processes that enable services to respond effectively to changing environments, leading transformation and ensuring sustained improvements.

This is an exciting time to join Coventry and Warwickshire Partnership NHS Trust as we drive our inpatient transformation program and strengthen the Emergency and Urgent Care pathway. The post holder will lead in the transition and integration, including creating collaborative pathways and system working.

The role includes accountability for delivering high-quality, safe clinical services across inpatient wards and urgent care pathways, enhancing patient experience through effective patient flow systems.

The post holder will manage performance of services, including quality, patient safety, satisfaction, clinical outcomes, and compliance with protocols.

They will ensure efficient management of Serious Incidents (SIs), complaints, and disciplinary issues, producing high-quality, timely reports and action plans.

The role requires providing assurance that the clinical environment is safe and fit for patient care, leading necessary interventions where it is not.

They will ensure resources are used efficiently, reducing waste and improving clinical quality.

The post involves contributing to business and long-term planning, capturing and planning for service developments.

Leadership in developing a culture of leadership through coaching is essential.

The post holder will lead specific areas to ensure Directorate-wide improvements and good governance, including policy development and implementation across the Trust.

Encouraging research to support evidence-based service improvement and innovation is also part of the role.

The role includes participation in Trust-wide on-call rotas.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability, and autism services, serving communities across Coventry, Warwickshire, and beyond.

We put ‘people at our heart’; this ethos is central to our work. We care for our staff and colleagues as much as they care for others, offering a wide range of benefits and development opportunities:

• 12-month preceptorship
• Generous annual leave entitlement, increasing with service length
• Flexible working opportunities
• Relocation packages
• Excellent learning and development opportunities, including apprenticeships, distance learning, internal training, coaching, and mentoring
• Salary sacrifice schemes for lease cars, cycle to work, home electronics, gym memberships, and more
• Discounts through our Employee Assistance Programme and NHS schemes
• Wellbeing support, including counselling services and external helplines
• Staff networks and support groups

We are always looking for people who share our passion for improving community wellbeing and embody our values of compassion, collaboration, excellence, integrity, and respect.

For further details or informal visits, contact:

Name: Joanne Ellis
Job title: Personal Assistant to Sharon Walcott
Email: [e-mail]