General Manager- ibis London Luton Airport

TN United Kingdom; Luton; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a General Manager for its Luton property. This role requires a dynamic leader to drive team engagement, enhance guest satisfaction, and achieve operational excellence. You will leverage your strategic vision and commercial acumen to maximize profitability while fostering a collaborative and inclusive environment. With a focus on maintaining high standards and exceeding guest expectations, this position offers a unique opportunity to make a significant impact in the hospitality sector. If you're passionate about leadership and growth, this is the role for you.

Qualifications

• Proven leadership experience in a hotel brand.
• Strong collaboration and relationship-building skills.
• Strategic thinking and effective communication.

Responsibilities

• Lead overall management and strategic direction of the property.
• Maximize profitability and manage financials.
• Champion employee engagement and build community relationships.

Skills

Leadership Experience

Collaboration Skills

Strategic Thinking

Effective Communication

Business Acumen

Job description

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General Manager - ibis London Luton Airport, Luton

Client:

IBIS

Location:

Luton, United Kingdom

Job Category:

Retail

EU work permit required: Yes

Job Reference:

8c1f3a743792

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

As a General Manager, you will be an ambassador of the brand and the property, leading with strategic vision, strong interpersonal skills, and effective leadership to drive team engagement, guest satisfaction, and operational results. Your role involves leveraging your commercial acumen and tenacity to exceed financial targets and position the property appropriately within its marketplace (luxury, premium, midscale, economy).

You will be responsible for:

1. Leading the overall management and strategic direction of the property, supporting all departments to achieve operational targets.
2. Maximizing profitability and managing financials.
3. Ensuring compliance with operating controls and legislation.
4. Participating actively in recruitment to select the best candidates.
5. Championing employee engagement and fostering a collaborative, inclusive environment.
6. Building relationships within the local community.
7. Maintaining product and service quality standards to exceed guest expectations.
8. Promoting the brand and ensuring brand standards are consistently met.

Qualifications:

Your experience and skills should include:

• Previous leadership experience within a similar hotel brand or business.
• A passion for growth and development, both personally and for others.
• Strong collaboration skills and relationship-building ability.
• Strategic thinking, creativity, and effective communication skills.
• A proven leadership record capable of inspiring teams.
• Strong business acumen with success in driving commercial performance and achieving KPIs.