General Manager - Goldwood

JR United Kingdom; Luton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality group is seeking a General Manager in Luton to drive service excellence and embody company values of Excellence, Passion, Integrity, and Challenge. With a competitive salary package and a supportive team environment, this role offers a unique opportunity to join a dynamic and expanding business, focusing on sports and exceptional guest experiences.

Benefits

Generous salary package including an annual bonus

Share of service charge guaranteed

Company health insurance

50% discount at venues for staff and friends

Birthday lunch on the company

Employee referral scheme

Cycle to work scheme

Access to Wagestream for money management

Group wide Learning and Development opportunities

Qualifications

• 2 Years' experience in a similar role.
• Drive for service excellence and a passion for the industry.
• Ability to work autonomously and alongside the Operations team.

Responsibilities

• Combine passion for sports with hospitality as a General Manager.
• Work with Operations teams to smash targets and grow the business.
• Lead and develop staff, ensuring financial management excellence.

Skills

Leadership

Customer Service Excellence

Staff Management

Financial Acumen

Passion for Sports

Job description

Social network you want to login/join with:

col-narrow-left

Client:

ETM Group London

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it!

The role

We are looking for a General Manager who wants to combine their passion for sports with their love for hospitality. A General Manager should be a born leader, inspirational and dedicated to their craft. Our people are at the forefront of our business, and we look for leaders who take our company values of Excellence, Passion, Integrity and Challenge (EPIC) as seriously as we do! Work with our Operations teams to grow your business, smash targets and grow your career as we continue to expand.

• Generous salary package including an annual bonus and a full time 48 hour contract
• Share of service charge is guaranteed
• Company health insurance for dental treatment, eye tests and more!
• 50% discount for you + 5 friends at any of our venues!
• Your birthday lunch is on us
• Generous employee referral scheme - work with your friends
• Cycle to work scheme
• Access to Wagestream for better money management
• We are members of the award winning Hospitality Action service
• Group wide Learning and Development opportunities

About us

We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams.

Looking to love what you do ?

Looking to work as part of a team ?

Looking to pursue a career ?

If the answer is yes, then we have the job for you!

About you

• 2 Years' experience in a similar role
• Superb drive for service excellence and a passion for the industry
• The ability to work autonomously and working alongside the Operations team
• Great staff management with a focus on development and training
• Strong knowledge of day to day and annual financial aspects of the business
• Last but by no means least, a love of sport definitely helps!

Work Somewhere EPIC

ETM Group is a boutique London based hospitality group with a range of bars, restaurants and British pubs.

• We pride ourselves on the exceptional service that we provide to all of our guests
• We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life
• All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC)

If you think you could be part of the ETM family, then apply today!