General Manager - Glossop

Lounge Café Bars; Glossop; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading café bar chain is seeking a General Manager in Glossop to oversee operations and ensure customer satisfaction. The successful candidate will lead a team, manage shifts, and maintain high standards within the bar environment while enjoying attractive benefits and opportunities for career development.

Benefits

Overtime pay for every hour worked over contracted hours

Staff food on every shift

50% off staff discount

Paid breaks

28 days holiday pro rata

Enhanced maternity and paternity pay

Company pension scheme

Achievable bonuses

Tips shared equally across the team

Long service awards

Qualifications

• Experience as General Manager, Assistant Manager or similar role in hospitality.
• Familiarity with KPIs and financial decision-making.
• Successful track record in training and recruitment.

Responsibilities

• Lead and manage the team for 14 shifts weekly.
• Ensure high customer satisfaction.
• Oversee training and development of front of house staff.

Skills

Management

Customer Service

Decision Making

Training

Team Leadership

Job description

General Manager - Glossop

Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management

The Good Stuff

• Overtime pay for every hour worked over contracted hours!
• Staff food on every shift
• 50% off staff discount to enjoy outside working hours from day one
• Paid breaks
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Enhanced maternity and paternity pay after 2 years service
• The most talked-about staff party in hospitality - Loungefest!
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Emotional and practical support via the Licenced Trade Charity
• Great opportunity for personal development and career progression in a fast growing business
• Achievable bonuses
• Tips shared equally across the team, based on hours worked
• Christmas and Boxing Day off!

What you'll bring

• You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops.
• You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
• You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
• You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
• Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.

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