General Manager - GBK Westfield Stratford

Gourmet Burger Kitchen - Boparan Restaurant Group; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead a vibrant restaurant. This role involves guiding a dedicated team, ensuring exceptional service, and driving business success through creativity and leadership. Candidates should have a strong management background in hospitality, a love for food, and the ability to create a welcoming atmosphere. With great perks and career growth opportunities, this position offers a chance to thrive in a dynamic environment. If you're ready to elevate the dining experience and make your mark, this is the perfect opportunity for you!

Benefits

50% Off total bill for you and 5 friends

Exclusive Discounts through BRG Spark App

20% off at Carluccio’s retail gift shop & deli

Access to advanced pay through Wage Stream

Referral bonus scheme

Career development opportunities

Flexible working opportunities

Qualifications

• Solid management experience in the hospitality or restaurant industry.
• Natural leader with the ability to inspire and motivate the team.

Responsibilities

• Lead the team to deliver top-notch service and customer satisfaction.
• Manage day-to-day operations ensuring quality and atmosphere.
• Drive sales and maintain the brand's reputation in the market.

Skills

Management Experience

Leadership Skills

People Skills

Business Acumen

Passion for Food

Job description

Fancy Yourself a Burger Legend?

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment. At BRG, we live by our core values:

Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.

Why GBK?

At Gourmet Burger Kitchen (GBK), we believe in epic burgers, vibrant vibes, and unforgettable experiences. We’re looking for a General Manager who shares our passion for great food, people, and leadership—someone who can take the reins and make GBK the place to be!

What You’ll Be Doing:

• Lead the Team: You’ll be the heart and soul of the restaurant, guiding your team to deliver top-notch service and making sure every customer leaves with a smile and a full stomach.
• Keep the Kitchen Cooking: Manage the day-to-day running of the restaurant, ensuring that our famous burgers are always cooked to perfection and the atmosphere is just right.
• Drive the Business: Use your creativity and flair to boost sales and keep GBK at the top of everyone’s list for a brilliant burger and a cracking good time.
• Create the GBK Vibe: Make sure our restaurant is the place to be, with a welcoming and lively atmosphere where customers can relax and enjoy themselves.
• Champion the GBK Brand: Know our menu like the back of your hand and share your enthusiasm with your team and customers—because nothing beats a perfectly cooked, gourmet burger made from the finest ingredients.
• Stay Ahead of the Trends: Keep up with what’s new in the food scene, bringing fresh ideas to the table and ensuring GBK stays ahead of the game.

What You Bring:

• Experience: You’ve got some solid management experience under your belt, preferably in the hospitality or restaurant industry.
• Leadership Skills: You’re a natural leader, with the ability to inspire and motivate your team to deliver their best.
• People Person: You enjoy working with people, both staff and customers, and know how to create a friendly and enjoyable environment.
• Business Sense: You’re comfortable with numbers, know how to manage a budget, and can make smart decisions to keep the restaurant thriving.
• Passion for Food: You love good food and are excited to share that passion with your team and customers.

What’s in It for You: We’re not just offering a job; we’re offering a career full of excitement and growth:

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

Ready to Be a Burger Hero?

If you’re a people-focused, food-loving leader who’s ready to make your mark, we want to hear from you! Apply now to join the Gourmet Burger Kitchen family and lead one of the UK’s favourite burger joints to even greater heights.