Strategic Planning and Execution
- Develop and implement strategies for operational growth and efficiency aligned with the company's objectives.
- Formulate and execute plans to expand market presence and drive revenue growth.
Supply Chain Management
- Oversee the procurement of raw materials from import & local market.
- Manage logistics and distribution to ensure timely and efficient delivery of products to customers.
Vendor Management
- Establish and maintain relationships with suppliers and service providers.
- Negotiate contracts and terms to ensure cost-effectiveness and quality.
Operational Efficiency
- Streamline operational processes to enhance efficiency in areas like order fulfillment, inventory management, and customer service.
- Implement systems and technologies to improve operational performance.
Quality Assurance and Compliance
- Ensure that all products and services meet industry standards and regulatory requirements.
- Monitor and enforce compliance with health, safety, and environmental regulations.
Customer Service and Relations
- Oversee customer service operations to ensure high levels of customer satisfaction.
- Address and resolve major customer issues or complaints in a timely manner.
Workforce Leadership
- Oversee employee management, ensuring smooth operations and professional discipline across all departments.
- Foster a supportive yet authoritative environment, balancing staff well-being with organizational goals.
Financial Management
- Develop and manage budgets for operational areas, focusing on cost control and profitability.
- Analyze financial reports to identify trends and opportunities for improvement.
Team Leadership and Development
- Lead and manage operational staff, including customer service, logistics, and supply chain teams.
- Implement training programs to enhance team skills and performance.
Innovation and Technology
- Identify and implement technological solutions to improve operational efficiency and customer experience.
- Stay updated on industry trends and innovations to maintain a competitive edge.
Risk Management
- Develop and implement strategies to mitigate operational risks, including supply chain disruptions and compliance issues.
- Ensure effective contingency planning and crisis management processes are in place.
Cross-Functional Collaboration
- Collaborate with other departments, such as Sales to ensure alignment of operational strategies with overall business goals.
- Facilitate communication and coordination across different functions to support organizational success.
- Others Task Assign by the Management.