General Manager - Daventry

Lounge Underwear Ltd.; Welton; On-site; GBP 43,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary

Bonus scheme

Overtime pay

Free meal on every shift

50% discount on food & drinks

Career development

Early access to pay

Staff events

Job summary

Viento Lounge is seeking a hands-on General Manager to lead our lounge into the heart of the community. You will build and develop a strong team, ensuring exceptional hospitality and financial performance across all shifts.

You’ll work closely with the Head Chef to monitor quality, stock, and service times, while driving community engagement and guest satisfaction. You will be responsible for leading from the floor, coaching teams, and delivering growth with clear development plans.

Qualifications

• A natural people leader who builds loyal, motivated teams with a strong culture of collaboration.
• Community-minded mindset and ability to build relationships with guests and neighbours.
• Hands-on leader who coaches on the floor and spots details that drive performance.
• Commercially minded with GP, labour, stock and KPIs to inform smart decisions.
• Experienced and adaptable across hospitality management roles.

Responsibilities

• Lead from the floor to develop teams and ensure high standards across all shifts.
• Coordinate with Head Chef on food quality, stock, wait times, and training.
• Manage rotas, reporting, safety, and customer issues across 14 shifts.
• Drive community engagement through events, social media, and relationships.
• Monitor and improve GP, labour, stock and KPI performance.

Skills

People leadership

Hospitality management

Budgeting & forecasting

KPIs & dashboards

Staff development

Tools

POS systems

Stock control software

Job description

• Take full ownership of Viento Lounge - leading a variety of shifts, making sure the right people are in the right place and standards never slip
• Build, recruit and develop a strong team, with clear development plans for your team members so people know how to grow with you
• Work shoulder-to-shoulder with your Head Chef to stay across everything from food quality and wait times to stock, NSF standards and cross-team training
• Know your numbers inside out - GP, labour, NPS, stock counts and use them to make smart decisions and drive continuous improvement
• Lead weekly HOD meetings, keeping everyone aligned, motivated and pulling in the same direction across all 14 shifts
• Put Viento Lounge at the heart of the local community - through an active social media presence, community events, and building genuine relationships with your regulars and neighbours
• Schedule fair rotas at least two weeks in advance and take the lead on all shift reporting, including performance, customer issues and safety

What You'll Bring

• A natural people leader - you build loyal, motivated teams by understanding what makes people tick. You create a one-team culture between front of house and kitchen, where people back each other and do their best work.
• Community-minded - you see your Lounge as part of the local area and build genuine relationships with guests, neighbours and the wider community.
• Hands on Leader - you lead from the floor, coach in the moment, and spot the details that make a difference. You help people grow, with clear development and real progression.
• Commercially minded - you're confident with GP, labour, stock and KPIs, and use them to make smart decisions without losing sight of the customer. You treat your Lounge like it's your own and understand how it fits into the bigger brand.
• Experienced and adaptable - you'll have management experience in restaurants, bars, caf s or coffee shops, whether as a General Manager, Bar Manager, Assistant Manager, Deputy Manager or Restaurant Manager. You're comfortable recruiting, training and developing teams, and you're as happy running a shift as you are reviewing performance.
  Lounges are pretty special places, and what makes them so special is the brilliant people who run them.

As General Manager you'll lead your own Lounge. We're looking for a hands-on hospitality General Manager who loves building teams, delivering great hospitality, and running a business like it's their own. You'll be responsible for ensuring your lounge is the heart of the community and every customer leaves happy, It's the small things done brilliantly that make all the difference; from a perfectly made flat white to a little treat for our fluffy friends. We're a growing hospitality brand across England and Wales with over 300 sites already and quickly growing. How far you go is really up to you.

We're hiring a full-time General Manager to lead Viento Lounge, a local caf bar. Part of Loungers, proudly named Casual Dining Group of the Year 2026. With competitive salary, plus bonus, paid overtime, and real progression opportunities, this is a great next step for an experienced hospitality general manager, or assistant general manager.

• Competitive base salary + bonus + overtime
• Permanent full-time role; 48-hour contract (40-hour contract option available)
• Overtime pay for every hour worked
• Achievable bonus scheme, paid twice a year
• Tips shared equally across the team, based on hours worked
• Free meal on every shift no matter the length
• Christmas and Boxing Day off
• Genuine career development with our in-house training courses and 'Future Ops' development programmes
• 50% discount on food and drinks from day one. Including alcohol across all our brands (Lounge, Cosy Club, & Brightside) from day one
• No uniform policy
• The most talked-about staff party in hospitality - Loungefest!
• Long service awards - Vouchers/Extra money
• Early access to your pay with Stream
• Emotional and practical support via the Licensed Trade Charity