General Manager - Culture House

Sunderland City Council; Sunderland; On-site; GBP 35,000 - 50,000; Full time

Job summary

Culture House Sunderland is seeking an experienced General Manager to advance its cultural vision. This includes overseeing operations, ensuring outstanding customer service, and collaborating with community stakeholders. The role requires a strong background in tourism and technology for immersive storytelling.

Qualifications

• Proven background as a lead officer in a large scale commercial tourism environment.
• Solid understanding of technology and its application in immersive storytelling.

Responsibilities

• Oversee day-to-day operations of the venue.
• Ensure exceptional customer service and nurture stakeholder relationships.
• Drive success to establish the venue as a premier cultural destination.

Skills

Operational expertise

Customer service

Stakeholder management

Understanding of technology

Immersive storytelling

Job description

Culture House Sunderland is excited to welcome an experienced General Manager to our team.

In this pivotal role, you will be instrumental in advancing our cultural vision. You will oversee the day-to-day operations of our versatile venue, ensuring exceptional customer service and nurturing relationships with stakeholders, including community organisations and sponsors.

We are seeking a candidate with a proven background as a lead officer in a large scale commercial tourism environment. A solid understanding of technology and its application in immersive storytelling is essential for success in this position. Your operational expertise will be key in driving our success and establishing Culture House as a premier cultural destination.

This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

Applications should be made on-line at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: [e-mail]

Please note that CVs are not acceptable.

Please note that all communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Please remember to check your junk mail items.