General Manager - Covent Garden

Nightcap Plc; London; On-site; GBP 43,000 - 47,000; Full time

Job summary

A dynamic late-night bar group is seeking a General Manager for Blame Gloria in London. The ideal candidate will oversee daily operations, manage a passionate team, and ensure an exceptional guest experience. With a competitive salary plus bonus, this role requires strong leadership skills and a flair for mixology. Join this vibrant team and help create unforgettable nights out.

Benefits

£43-47,000 base salary

Bonus and service charge

50% discount on food and drink

Private medical insurance

4 x Salary life assurance

Discounts with various businesses

Early access to pay

Employee Assistance Program

Training and development opportunities

Qualifications

• Proven experience in managing busy bar operations.
• Ability to inspire and lead a team.
• Creative approach to enhancing guest experiences.

Responsibilities

• Oversee daily operations and manage shifts.
• Handle P&L management and stock control.
• Innovate to enhance bar appeal and guest experience.
• Ensure compliance with licenses and health standards.
• Organize team rotas and manage labor efficiently.

Skills

First-class knowledge of classic cocktails

Strong business acumen

Excellent leadership skills

Effective problem-solving abilities

Excellent communication skills

Hands-on management style

Job description

General Manager – Blame Gloria

What's in It for You?

• £43-47,000 base salary + Bonus + service charge.
• Exciting bonus scheme so you share in the business’ success.
• An amazing 50% discount on food and drink across all our awesome venues.
• Private medical insurance.
• 4 x Salary life assurance to support your loved ones if the worst happens.
• Deals and discounts with a wide range of businesses through our discount portal.
• Early access to your pay through Wagestream.
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
• Training and development opportunities. We're invested in your success during your time with us!
• Fun and vibrant working environment with a fantastic team.

About Us:

Be taken back to the Disco Era with Gloria...but wait, who is Gloria?

Gloria always threw the wildest parties. She had the best legs in Soho. Some say she dated Hendrix. She taught Bowie how to do his make-up. She ran out of dosh she moved into the basement... But shestill throws the best partiesand see needs a team to support her to give the best experience during brunch (Mamma Mia, Grease, Drag Brunch... you name it!) and all night long till we got energy to dance! You can Blame Gloria!

What We Need:

General Managers are the backbone of our teams by setting example and supporting every single team member! We are looking for standout people to come and make a real impact in the business!

Responsibilities:

• Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for our guests.
• Handle P&L management, stock control, meeting targets, and submitting reports.
• Be a creative manager, coming up with innovative ideas to make your bar the best place to visit and work.
• Manage and develop a team of professionals, inspiring and incentivise them to deliver 5-star service.
• Ensure compliance with licenses, risk assessments, and health & safety standards.
• Organize team rotas and efficiently manage labour.

Skills and Experience:

• First-class knowledge of classic cocktails and a passion for mixology.
• Confident with handling money and strong business acumen.
• Excellent leadership, training, and team-building skills.
• Methodical, thorough, and effective problem-solving abilities.
• Approachable, self-motivated, and driven with excellent communication skills.
• You’ll need to be a hands-on manager who isn’t afraid to get behind a station when your team is in the weeds and smash out those dozen Pornstar Martini’s!

About Nightcap:

Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!

If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.

Our Values:

• We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success.
• Proud AF -Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests.
• Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way.
• Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises.
• People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference.

If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.

We look forward to having you join our team at Blame Gloria!