General Manager Company of Cooks £50,000 per year Surrey Operations

Chartwells Independent; Guildford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading food service company is recruiting a General Manager for Wisley Gardens. The role involves leading a team, overseeing operations, and ensuring high standards of customer service. Ideal candidates will have substantial experience in managing food service operations and demonstrating effective leadership skills.

Benefits

Personal Development and Training opportunities

Private medical eligibility

Eye care

Great wellbeing strategy including Employee Assistance Programme

Family friendly support

Regular social events

Professional subscriptions

Recognition schemes

Long service awards

High street discount vouchers

Qualifications

• Prior experience successfully managing food service operations.
• Strong background in team management and accountability.

Responsibilities

• Lead and manage a team of 10-20 members.
• Oversee daily operations and seasonal pop-ups.
• Understand and manage Profit and Loss (P&L) statements.

Skills

Team Leadership

Strategic Decision-Making

Cost Management

Customer Experience Management

Job description

Craft, Creativity and Community – we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group’s go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a General Manager based at Wisley Gardens.

Shift Pattern: 40 hours per week, 5 over 7 days

Key responsibilities

• Lead, motivate, and manage a team of 10-20 members, ensuring a positive and productive work environment
• Drive business growth through strategic decision-making and effective cost management

Oversee the daily operations of the Foodhall and its seasonal pop-ups (Kiosk, BBQ, Honest Sausage, Stone Pine), ensuring seamless service delivery, menu quality, and high standards of customer experience.

Coordinate and manage staffing and resources across the Foodhall and seasonal pop-ups, including recruitment, training, and scheduling, to ensure efficient operations and high team performance.

• Understand and manage the Profit and Loss (P&L) statement, ensuring financial targets are met and exceeded
• Cultivate a supportive and accountable work environment by providing guidance and encouragement to help the team and individuals achieve their goals

Our ideal candidate will have prior experience successfully managing the key responsibilities outlined above

What's in it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Private medical eligibility
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Job Reference: compass/TP/2985129/190514