General Manager - CLAAS UK Retail

Claas; Little Saxham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading agricultural machinery dealer in Little Saxham is seeking an experienced General Manager to provide strategic leadership. The role requires overseeing multi-site operations, driving growth, and ensuring top-tier customer service. Ideal candidates will have significant experience in dealer operations and a relevant degree. The company offers various employee benefits, including a well-being focused environment and a comprehensive incentive scheme.

Benefits

Annual incentive scheme

State-of-the-art office facilities

On-site subsidized restaurant

Defined Contribution Pension Scheme

Life assurance

Employee Assistance Programme

Qualifications

• 7+ years of experience in dealer operations.
• Strong background in retail business within the agricultural machinery sector.
• Experience managing multi-site locations.

Responsibilities

• Provide strategic leadership for the agricultural machinery dealership.
• Manage overall business planning and results.
• Cultivate processes to support sales and service.

Skills

Leadership

Inventory management

Business strategy

Customer service

Education

Bachelor's degree in business administration or related field

Job description

As CLAAS Global Retail, we are a well-established dealer in the agricultural machinery industry. With 18 sites across the UK, we are on a mission to continue driving growth and exceeding revenue targets while maintaining our high level of customer service and performance.

The CUK Retail (CUKR) General Manager is responsible for providing strategic leadership that drives sustained growth and profitability of a multi-site agriculture machinery dealership chain within the assigned territory. The position consistently ensures the highest level of support and service to its customers.

The role is responsible for leading a dealership brand and culture that is fully aligned with the Global CLAAS Retail strategy. The General Manager has the necessary competencies to effectively manage multi-site locations and is responsible for overall business planning and results, including:

• cultivating and transforming processes to support sales (new and used),
• parts and service,
• appropriate inventory management,
• accounting and finance functions,
• management and development of dealership personnel, and
• safety.

The position will ensure marketing is in line with corporate guidelines and has overall responsibility for developing co-operative relationships with key stakeholders and shareholders.

Requirements include a Bachelor's degree in business administration, Ag economics, or a related field, highly desired or equivalent work experience, and 7+ years of related experience in dealer operations and a growing retail business within relevant industry sectors.

At CLAAS UK, we provide Sales, Service, Parts, IT, Marketing, and Accounts support for our dealer network across the UK and Ireland. CLAAS UK is also the sole wholesale distributor for all CLAAS machinery in the UK and Ireland. Our new state-of-the-art headquarters provides a healthy, thriving environment for our employees, and being a family-run business, the well-being of our staff is paramount to our success.

We offer a range of benefits, including:

• Annual incentive scheme,
• Brand new state-of-the-art office building with free car parking,
• Ergonomic sit/stand desk,
• On-site subsidized employee restaurant,
• 24 days annual leave rising by one day per calendar year to 28 with option to carry-over,
• Holiday purchase scheme to take annual leave to 30 days per annum,
• Defined Contribution Pension Scheme with Company contribution of 8%,
• Life assurance - 4 x annual salary,
• Free eye test and money towards glasses,
• Employee Assistance Programme - free legal and personal support for employees and their families,
• Christmas close-down period,
• Industry leading sickness pay, and
• Discounts on EE and Microsoft products.

We value all of our employees as key players in our business and look forward to your application. For more information, please contact Julie Christine White at CLAAS U.K. Ltd. ([phone] or visit our social media channels: Instagram | LinkedIn