General Manager - Central London

Rosa's Thai; City Of London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A popular Thai restaurant chain in London is seeking a General Manager to lead the opening of new sites. The ideal candidate will be an experienced leader focused on guest satisfaction and team development. Responsibilities include ensuring high service standards, collaborating with the kitchen and marketing teams, and managing stock and compliance. This role offers competitive pay, bonuses, and numerous staff benefits.

Benefits

Competitive salary plus tronc

30% bonus paid quarterly

Delicious Thai food on every shift

Access to wages before payday

Performance-based rewards

50% discount at all restaurants

Annual staff party

Enhanced holiday and pension scheme

Mobile phone allowance

Bike to work scheme

Career advancement opportunities

Wellbeing support for families

Chance to win a trip to Thailand annually

Qualifications

• Proven experience in a managerial role within the hospitality industry.
• Ability to manage and train a diverse team effectively.
• Strong communication skills and a focus on guest satisfaction.

Responsibilities

• Ensure high standards in guest service and food quality.
• Lead and mentor the front of house and kitchen teams.
• Manage stock control and health and safety compliance.
• Collaborate with the marketing team for business growth.

Skills

Leadership

Guest focus

Team training and mentoring

Stock control

Marketing collaboration

Job description

Overview

Rosa’s Thai is looking for a General Manager to be part of our growing family and lead the opening of our new sites in London. We are looking for a confident individual who is guest focused and ready to lead a team.

At Rosa’s Thai we obsess about the food and we don’t mess about with the rest. There are no Thai cliches or theme park interiors here. Just dedication to making the best we possibly can from simple ingredients across our food, products and places.

Responsibilities

• Ensuring our front of house team is delivering every step of the guest journey to the highest standard
• Working closely with our Head Chef to ensure every dish is prepared to spec and delivered efficiently for our diners eating in as well as takeaway orders
• Ensure growth and a constant learning culture is instilled within the teams, overseeing their training plans and acting as a mentor for their career progression
• Accountability for stock control, maintenance and H&S compliance
• You will lead the team by example and set the standards for a respectful working environment
• Working closely with our creative marketing team, you will be responsible for sales growth and constantly looking for ways to enhance our presence as a modern Thai restaurant brand

Benefits

• Competitive salary plus tronc -
• 30% bonus paid quarterly target based
• Delicious Thai food on every shift plus bottomless drinks
• Access 50% of your wages before pay day
• Performance based rewards
• 50% off at all Rosa’s restaurants
• Amazing yearly staff party
• Enhance Holiday and pension Scheme for Length of service
• Wage stream Discount voucher on popular high street brands
• Employee assistance programme
• £35 mobile Phone allowance every month
• Bike to work scheme
• Career advancement opportunities for growth and development
• And a chance to win a trip to Thailand every year !
• Wellbeing support with access for all the family

It is the perfect time to join Rosa’s, we have so many opportunities for you to make a difference in the company and grow to be a great leader in the hospitality and restaurant industry.

If you are ready to be part of the journey, apply now!