General Manager - Cardiff

Cineworld Cinemas Ltd; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading cinema operator in Cardiff is seeking a General Manager to oversee the operations of a 15-screen multiplex. You will manage daily activities, foster a strong team environment, and ensure excellent customer service. The ideal candidate will have significant senior management experience and a passion for delivering exceptional cinema experiences.

Benefits

28 days holiday annually

Complimentary cinema visits

Contributory pension scheme

Cash back healthcare plan

Eye care scheme

Qualifications

• Proven experience in a senior management position.
• Ability to manage operations effectively.
• Strong leadership skills to inspire and motivate the team.

Responsibilities

• Manage day-to-day operations of the cinema.
• Oversee payroll and budget management.
• Ensure adherence to health and safety legislation.
• Develop and train staff to maintain high standards.

Skills

Senior management experience

Financial performance management

Operational management

Customer service skills

Team leadership

Job description

Cineworld Cardiff is a 15 screen multiplex cinema spanning 5 customer floors in the heart of Cardiff city centre. Boasting 4DX & Superscreen, this is the No.1 destination for film goers in Cardiff.

As a General Manager, you’ll be responsible for inspiring your team to deliver an unrivalled cinema experience. You’ll manage and oversee all aspects of running your cinema, from the day to day operations to financial performance. Assisted by a management team, you’ll work to deliver the Cineworld’s KPI’s and foster staff morale, whilst making sure everyone works in a safe and clean environment at all times. To succeed, you’ll need to have previous experience of senior management and the desire to strive for success.

Responsibilities include but are not limited to:

• Payroll management
• Facilities and Security management
• Till Operation and cash reconciliation
• Addressing and resolving customer complaints
• Recruitment, induction and training
• Coaching and development
• Adherence to health and safety legislation
• Succession planning
• Monitoring compliance and maintaining standards
• Performance management
• Operational management
• Budgetary management
• Monitoring competitor activity and business trends
• Managing shrinkage, wastage and margins
• Building internal and external business relationships

Not only may you be able to see films before they’re open to the public but you will be eligible for the Premiere Pass which entitles you and up to two guests complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us!

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year (inclusive of bank holidays), Virtual GP, you may also want to join our contributory pension scheme, cash back healthcare plan and eye care scheme.

At Cineworld we review our benefits on a regular basis and there are lots more rewards to come!

*Terms and conditions apply to some benefits