General Manager - Canary Wharf

Electric Shuffle; City Of London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prominent entertainment venue in London is seeking a General Manager to lead their team and deliver exceptional customer experiences. This role involves coaching high-performing staff and ensuring operational excellence in all aspects of the venue. The ideal candidate will have a passion for hospitality, strong financial acumen, and a commitment to inclusivity and diversity. Competitive salary, bonuses, and attractive benefits are offered.

Benefits

Competitive pay with performance-based rewards

Private Medical Insurance and Group Life Assurance

Enhanced Parental Leave and 33 days holiday

Free staff meals & drinks

Team discounts across all UK venues

Access to Employee Assistance Program

Qualifications

• Passion for creating unforgettable experiences and leading a high-performing team.
• Ability to drive business performance through financial control and strategic thinking.

Responsibilities

• Championing our values of innovation, passion, togetherness, and warmth.
• Delivering world-class customer experiences that leave guests buzzing.
• Coaching and developing a high-performing team.
• Owning all details regarding standards, service, and atmosphere.
• Driving business performance strategically.

Job description

About Us

Hello, we're Electric Shuffle! We have four delightfully immersive and outrageously thrilling bars in Canary Wharf, London Bridge, Leeds and Manchester serving delicious food and drinks in a spectacular setting. We've reimagined shuffleboard to create a social experience like no other, with four unique games that encourage groups of up to 16 friends to play against each other and discover what competition really feels like. As General Manager at Electric Shuffle Canary Wharf, you’ll be at the heart of everything we do, and you'll be crucial to bringing our bar to life, ensuring every guest has an unforgettable social experience with us.

Why join the Electric Shuffle Family?

At Electric Shuffle, we don’t just hire people—we invest in them. Named one of The Times Top 100 Places to Work, we’re proud to celebrate individuality, reward hard work, and support your growth every step of the way.

We believe in rewarding our team with a standout package, including:

• Competitive paywith performance-based rewards and aquarterly bonus scheme
• Tronc earningsfor all venue managers and team
• Private Medical Insurance,Group Life Assurance, andIncome Protection
• Enhanced Parental Leaveand33 days holidayper year
• Free staff meals & drinks, plustaxis home after late shifts
• Regular GM development days,supplier trips, andlength of service awards
• Team discountsacross all UK venues
• Team socials
• Season ticket/travel card loans
• Access to ourEmployee Assistance Programmewith unlimited therapy and GP calls

What You’ll Be Doing

• Championing our values—innovation, passion, togetherness, and warmth, in everything you do
• Delivering world-class customer experiences that leave our guests buzzing
• Leading, coaching, and developing a high-performing team with energy and heart
• Owning every detail—from standards to service to atmosphere and vibe, because we thrive in excellence
• Driving business performance through smart financial control and strategic thinking

We believe our success starts and ends with our people. That’s why we’re committed to building a diverse, inclusive team where everyone feels seen, heard, and valued. If you’re passionate about creating unforgettable experiences and want to be part of something extraordinary—Apply now.