General Manager - Busy Café, Birmingham Airport

COREcruitment; Birmingham; On-site; GBP 37,000 - 44,000; Full time

Job summary

A leading hospitality firm is seeking a dynamic General Manager for a busy café at Birmingham Airport, offering a salary of up to £44,000 plus bonus. This role involves leading a large team, ensuring operational excellence, and contributing to a high-performing culture. With opportunities for career progression, this is an exciting chance to make a real impact in one of the UK's busiest travel hubs.

Benefits

Bonus opportunity

Career progression

People-first culture

Qualifications

• Experienced General Manager from coffee shop or hospitality background.
• Ability to manage large teams in fast-paced environments.
• Strong organizational skills and adaptability.

Responsibilities

• Run high-volume café operation with accountability for standards.
• Lead and motivate a large team to deliver exceptional service.
• Drive operational excellence and manage stock efficiently.

Skills

Leadership skills

Team development

Problem-solving

Operational excellence

Customer service focus

Job description

Overview

General Manager – Busy Café, Birmingham Airport

Salary: Up to £44,000 + Bonus

We’re on the lookout for a dynamic and experienced General Manager to lead a high-volume, fast-paced café operation in Birmingham Airport. This is a fantastic opportunity for a strong operator who thrives under pressure, loves developing teams, and can deliver outstanding customer experiences in a busy, demanding environment.

With ambitious growth across the UK and a people-first culture, this is the perfect time to join a forward-thinking hospitality business and make your mark.

What You’ll Be Doing

• Running a high-volume café operation in Birmingham Airport with full accountability for performance and standards
• Leading, coaching, and motivating a large team to deliver consistent, exceptional service every day
• Driving operational excellence—ensuring brand standards, compliance, and service levels are consistently met
• Managing rotas, labour, and stock efficiently in a high-pressure, time-sensitive environment
• Monitoring KPIs and commercial performance to maximise sales and profitability
• Recruiting, training, and developing your team to create a high-performing, customer-focused culture
• Leading from the front—jumping in on the floor when needed, setting the pace, and inspiring your team

What We’re Looking For

• An experienced General Manager from a coffee shop, QSR, or hospitality background (airport or high-volume environment a bonus)
• Proven ability to manage large teams in a fast-paced, customer-facing business
• Strong leadership and people development skills—able to get the best out of your team
• Operationally sharp with excellent organisational and problem-solving skills
• A hands-on, adaptable leader who thrives under pressure and leads by example

What’s on Offer

• Salary up to £44,000 + Bonus
• A fast-paced, exciting role at one of the UK’s busiest travel hubs
• Real career progression opportunities as the company expands
• A people-first culture where you’ll have the autonomy to make an impact

If this sounds like the challenge you’re ready for, please get in touch at [e-mail].