General Manager at Mamma Mia! The Party London

Mamma Mia! The Party; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in London's theatrical dining scene is seeking an experienced General Manager to oversee operations at their high-profile venue. The role involves leading a diverse team, managing budgets, and ensuring compliance with industry standards while providing an exceptional dining experience. This is an exciting opportunity for someone with a proven track record in operational management within a creative or entertainment environment.

Benefits

Workplace Pension Scheme

28 days holiday per annum

Team building events

Qualifications

• Proven track record in managing teams and operations.
• Experience in theatrical or entertainment settings is preferred.

Responsibilities

• Lead and oversee day-to-day operations with 100+ staff.
• Manage production accounts, budgets, and targets.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Operational Management

Budget Management

Strategic Planning

Health and Safety Compliance

Communication

Job description

General Manager , London

Job Description

Location: The O2, London

Salary:Dependent on experience

Benefits: Workplace Pension Scheme

Holiday: 28 days per annum, including up to 4 bank holidays.

Probation period:12 weeks

Notice period: Four weeks during the probationary period,and twelve weeks thereafter.

Reports to: Managing Director

Company Background

Mamma Mia! The Party (MM!TP) successfully launched at a specially built venue in The O2 in August 2019. The team has created an ‘outdoor’, Greek taverna with the aim of transporting the 500-dining guest audience for a few hours to the Greek island of Skopelos seven performances per week, Wednesday to Sunday. It has the splendour and the real-life detail of a high-budget movie set.

The project is produced by Björn Ulvaeus from ABBA, with ABBA being one of the bestselling music artists of all time, selling over 400 million records. The MM!TP concept was first produced in Stockholm and proved to be a strong success over the past years in Sweden, with expansion due to now take place worldwide following London’s launch.

We are recruiting an experienced General Manager to lead the team for MM!TP. The successful candidate will have a proven track record and wide-ranging experience in leading a team to continue the growth and evolution of the theatrical dining experience. The role will report into the show’s Producers, Managing Director and International General Manager.

MM!TP is executive produced by Björn Ulvaeus and Pophouse Entertainment.

www.mammamiatheparty.co.uk

Key responsibilities (included but not limited to) Lead the management for the Production on an exclusive basis, working with the Producers, alongside the Marketing team, Director of Ticketing and Sales and Press team, at the O2. Oversee day to day operations, in a busy venue, run by 100+ staff across multiple disciplines. The production runs 52 weeks per year and the building is operational 7 days per week.

In collaboration with the Production’s accountant, lead on, review and monitor production accounts against budgets and targets.

• Management of the Catering Company to ensure the smooth operation of the catering and drinks service.
• Management of the Merchandise Company to ensure the smooth operation of the merchandise service.
• Management of all production, stage management, wardrobe, and technical staff and actors and musicians.
• Oversee, in collaboration with Marketing Manager and the Press team, all marketing and promotion of the Production.
• Oversee, in collaboration with the Director of Ticketing and Sales and Marketing Manager, the implementation of seating plans, ticket prices and sales, and ticket allocations.
• Oversee the realisation of any audio or audio-visual projects (e.g.cast recording, documentary, live AV recording, etc).
• Oversee the Operations and Venue Management team’s procurement, implementation and management of FM, cleaning, building services and security for the venue.
• Develop strategic plans for optimised productivity.
• Review and improve organisational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement.
• Uphold standards of excellence and quality across all areas of the Production and its delivery.
• Seek out opportunities for expansion and growth by developing new business relationships.
• Provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Act as the first point of contact for all aspects of the Production.
• Ensure the Production complies with health and safety legislation and other applicable regulations.
• Develop, implement, and maintain budgetary and resource allocation plans.
• Recruit, negotiate and contract any new members of the company and outside providers: creative team, actors, musicians, production staff, etc.
• Ensure all parts of the licence to perform the Production are fulfilled.
• Comply with all union agreements, local and international that may cover the Production.

In collaboration with the Production’s accountant, check and authorise all production and company invoices, payrolls, royalty payments and other expenditure, liaising with the Production’s bank as required.

• Attend all meetings, rehearsals, run-throughs, technical rehearsals, previews and performances as required.
• In collaboration with the creative and production teams, oversee the design and construction of any new physical assets of the Production.
• In collaboration with the Production’s accountant, assist in the preparation and review of applications for UK theatre tax relief.
• Procure insurance cover for the Production.
• Possible involvement in other UK Productions.
• Work with the resident creative and operational teams to ensure the quality of the performance, catering services and venue services.
• Any other responsibilities and services customarily performed by a general manager of a legitimate musical stage production, as well as those required by the unique nature of the Production.
• Ensure the smooth and efficient running of the Production, liaising with all members of the company and outside providers as required and oversee the planning, scheduling and ongoing running of the Production.
• Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of Mamma Mia! The Party.

Applicants should send a CV and covering letter by an email via the button below.