General Manager (Arby's)

Las Vegas Petroleum; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the food service industry is seeking a General Manager to oversee operations at their Birmingham location. The ideal candidate will be responsible for team development, customer satisfaction, and financial performance, ensuring exceptional service and compliance with brand standards.

Qualifications

• Proven experience in restaurant management.
• Strong leadership and team development skills.
• Ability to analyze sales reports and manage operational expenses.

Responsibilities

• Oversee day-to-day operations of the restaurant.
• Recruit, hire, train, and develop team members.
• Ensure compliance with brand standards and policies.

Skills

Leadership

Customer Service

Financial Management

Team Development

Job description

Position Summary:

As a General Manager at Arby’s, you will lead your restaurant team in delivering exceptional guest experiences, achieving operational excellence, and driving sales and profitability. You are responsible for managing all aspects of the restaurant, including team development, customer satisfaction, food safety, and financial performance.

Key Responsibilities:

• Oversee day-to-day operations of the restaurant
• Recruit, hire, train, and develop team members and shift leaders
• Ensure all guests receive exceptional service and food quality
• Manage inventory, food costs, labor, and operational expenses
• Ensure compliance with Arby’s brand standards, policies, and procedures
• Maintain a safe, clean, and sanitary environment for guests and employees
• Conduct performance evaluations and implement corrective action plans as needed
• Create and manage staff schedules to optimize labor while maintaining service levels
• Analyze sales reports and take appropriate actions to improve results
• Lead by example in all areas including punctuality, appearance, and professionalism