General Manager

TN United Kingdom; Workington; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Lounge Manager, where your leadership will create a vibrant atmosphere for both staff and customers. In this role, you'll oversee daily operations, ensuring that every guest leaves with a smile. With opportunities for personal development and a range of enticing perks, including generous holiday allowances and a supportive work environment, this position is ideal for those looking to make a significant impact in a fast-growing business. If you're passionate about hospitality and team dynamics, this is the perfect opportunity for you.

Benefits

Overtime pay

Staff food on every shift

50% staff discount

28 days holiday

Enhanced maternity and paternity pay

Staff party - Loungefest

Competitions and incentives

Company pension scheme

Long service awards

Pay management with Wagestream

Qualifications

• Experience in a managerial role within a restaurant or bar setting.
• Ability to manage operations through KPIs and budget constraints.

Responsibilities

• Lead and manage a vibrant team to ensure excellent service.
• Ensure customer satisfaction and manage operations effectively.

Skills

Leadership

Customer Satisfaction

Team Management

Food Safety

KPI Management

Job description

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Join Our Lounge Team

Lounges are unique places, thanks to the brilliant people who run them. As a Lounge Manager, you'll be the brilliant mind behind a vibrant team, ensuring each shift delivers excellence. Your leadership will make your Lounge an exceptional workplace and a welcoming spot for the local community. Your goal is to ensure every customer leaves happy, thanks to your superb management skills.

The Good Stuff

• Overtime pay for hours worked over contracted hours
• Staff food on every shift
• 50% staff discount outside working hours from day one
• 28 days holiday (including Bank Holidays), pro-rata
• Enhanced maternity and paternity pay after 2 years of service
• The renowned staff party - Loungefest!
• Competitions and incentives, including all-expenses-paid trips with suppliers
• Company pension scheme
• Long service awards
• Power over your pay with Wagestream
• Support via the Licensed Trade Charity
• Opportunities for personal development and career growth in a fast-growing business
• Tips shared equally among team members based on hours worked
• Christmas and Boxing Day off

What You'll Bring

• Experience as a General Manager, Assistant Manager, Deputy Manager, or Restaurant Manager in restaurants, bars, cafes, or coffee shops
• Experience working in a bar environment with food and drink preparation
• Familiarity with managing through KPIs and making decisions regarding labor, stock, food safety, customer satisfaction, and brand standards within budget
• Proven success in training and recruiting front-of-house teams, including servers and assistant managers
• Optional: experience in back-of-house operations and understanding kitchen team dynamics

Interested in learning more? Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.