General Manager

Buzz Group Ltd; Weston-super-Mare; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Discretionary bonus

33 days leave

Life assurance

Love2Shop

Discounted food in clubs

Free Bingo

Job summary

Buzz Bingo in Weston-super-Mare is seeking an experienced General Manager to lead from the front and drive exceptional customer service across the club.

You’ll inspire a dynamic team, deliver a high-energy in-club experience, and ensure the business hits its weekly targets while upholding the brand and values. The role offers a competitive rewards package and opportunities to grow.

Qualifications

• Proven leadership experience in a customer-focused business.
• Strong people management and coaching skills.
• Aim to deliver exceptional customer service and on-brand experiences.

Responsibilities

• Lead from the front to drive club performance.
• Develop and motivate a high-energy team to achieve targets.
• Ensure seamless, engaging, and on-brand in-club experiences.

Skills

Leadership

Customer service

People management

Team motivation

Decision making

Job description

Are you an experienced manager? Ambitious, reliable and resourceful with brilliant leadership skills? Interested in a rewarding career around excellent people and with great benefits?

We want you to be our new General Manager!

You'll be right at the heart of our club, leading from the front. Your day-to-day work will be wide ranging, but ultimately you'll be driving the business forward by delivering exceptional customer service and making sure our in-club experience offered is exciting, effortless, and on-brand.

You’ll be…

• a passionate advocate for our players


• a positive and professional presence


• leading with skill and pride


• a motivational powerhouse, empowering your team to be their best every single day


• quick to recognise the unstoppable power of a dynamic, energised team


• focused and inspired, spotting opportunities to make things better


• full of initiative to proactively seek solutions and get stuff done


• hitting and exceeding your club targets every week, no problem!

You’ll get…

In return for everything you bring, we offer an exciting, challenging role in a dynamic, rapidly-expanding business and a competitive rewards package. You'll also get massively discounted food in our clubs and free Bingo every month (obviously). Plus, General Managers get all this from day one:

• Discretionary bonus scheme


• 33 days annual leave including public holidays


• Life assurance


• Love2Shop

So, why Buzz Bingo?

We're proud to be the UK's biggest Bingo club on the high street - and we're still growing. That means we need more excellent people to join us for the exciting journey ahead. We're rebranding, going online, and everyone here has a very important role to play in building a Bingo community with real heart.

We go the extra mile

Joining us means joining our family. We know lots of companies say that, but we really believe it's true. Our teams in Club Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and help you accomplish the right results – whatever your role. We're dedicated to building a Bingo community to be proud of every single day and making our players feel as much a part of our family as we do.