Customer Assistant

Buzz Group Ltd; Southampton; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Discounted food

Free Bingo

Love2Shop

28 days annual leave

Job summary

Buzz Bingo is seeking friendly, enthusiastic people to make players' day, every day. Join the UK's biggest Bingo club on the high street and help create a welcoming community where staff and players feel connected.

From day one you’ll enjoy a generous benefits package, including 28 days annual leave, Love2Shop, discounted food, and free Bingo every month as part of a supportive team.

Qualifications

• Friendly, enthusiastic, and engaging demeanor required.
• Excellent customer service and communication skills.
• Team player who contributes to a positive club atmosphere.

Responsibilities

• Greet players and staff warmly to make them feel part of the Buzz Bingo community.
• Assist with day-to-day club activities: serving tea, helping with bags, and guiding guests.
• Support new players in understanding how Bingo works and how to play.

Job description

We're looking for friendly, enthusiastic and engaging people to make our players' day, every day. It's all about doing things to make our players and staff really feel like part of our community, all in it together, everyone friendly with everyone. Things like…

• listening to stories and chatting about their day
• serving them their cup of tea, made just the way they like it
• carrying their shopping bags or holding their umbrellas
• making Bingo accessible to everyone
• finding new ways to delight
• helping newbies understand how to play

You'll get…

In return for everything you bring, we offer an exciting role in a dynamic, rapidly-expanding business and a competitive rewards package. You'll also get massively discounted food in our clubs and free Bingo every month (because of course). Plus, Hosts get all this from day one:

• A generous recognition and reward scheme
• 28 days annual leave including public holidays
• Love2Shop - an everyday benefits scheme

So, why Buzz Bingo?

We're proud to be the UK's biggest Bingo club on the high street - and we're still growing. That means we need more excellent people to join us for the exciting journey ahead. We're rebranding, going online, and everyone here has a very important role to play in building Bingo’s Most Exciting Community.

We go the extra mile

Joining us means joining our family. We know lots of companies say that, but we really believe it's true. Our teams in Support Centre and our clubs across the country are smart, energised, and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and help you accomplish the right results - whatever your role. We’re dedicated to building Bingo’s Most Exciting Community and making our players feel as much a part of our family as we do.