General Manager

Honi Poke; West of England; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

Paid breaks

Free meals

Team discounts

Employee Assistance Program

Vibrant team culture

Job summary

Honi Poke Limited in Bristol is seeking an experienced General Manager to take ownership of one busy poke store. You will lead operations, drive sales, and coach a high-performing team to deliver outstanding customer experiences.

As a hands-on, strategic leader, you’ll manage rotas, forecast demand, ensure food safety and brand standards, and work to grow the Honi Poke brand while maintaining delightful service.

Qualifications

• Experience in hospitality, fast-casual, or food retail management.
• Hands-on, strategic leader able to lead and develop a high-performing team.
• People-focused leader with motivation skills and guest satisfaction mindset.

Responsibilities

• Lead your store to deliver exceptional standards in service, food quality, and consistency.
• Manage day-to-day store operations, including rotas, ordering, forecasting, financial reporting, and KPIs.
• Recruit, train, coach, and develop a high-performing team with a positive culture.
• Maintain operational standards, compliance, and store environment (Food Safety, Health & Safety, brand standards).
• Enhance the customer experience and brand presence, including delivery performance and guest feedback.

Skills

Hospitality management

People leadership

Fast-paced environment

Job description

• Salary/Benefits:** £34,000 – £37,000 per year, depending on experience
• Contract type:** Permanent
• Hours:** Full Time
• Posted date:** 30/10/2026

• Job Ref:** HON1138
• Branch:** Honi Poke Bristol
• Location:** Honi Poke Bristol, Bristol
• Salary/Benefits:** £34,000 – £37,000 per year, depending on experience
• Contract type:** Permanent
• Hours:** Full Time
• Posted date:** 30/10/2026
• Closing date:** 11/12/2026
  

**Join the Honi Poke family and lead one of the fastest-growing grab-and-go poke stores!**

At **Honi Poke**, we're all about fresh, fast, feel-good food. Inspired by the flavours of **Pacific Hawaiian cuisine**, our colourful home-made **poke bowls and sushi grab-and-go options** bring sunshine to busy streets, but it's our **people** who make the difference.

We're looking for an **experienced, passionate General Manager** to take ownership of one of our stores. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for **fresh food, hospitality, and creating outstanding customer experiences**. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand. **That's the way we bowl!**

Key Responsibilities

• **Lead your store** to deliver exceptional standards in **service, food quality, and consistency**, ensuring every shift reflects the Honi Poke vibe.
• **Manage day-to-day store operations**, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence.
• **Recruit, train, coach, and develop a high-performing team**, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail.
• **Maintain operational standards, compliance, and store environment**, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness.
• **Enhance the customer experience and brand presence**, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership.

What We Offer

• **£33,000 – £36,000 per year**, depending on experience
• **Paid breaks:** your time to rest matters
• **Free meals** every shift
• **Exclusive team discounts** for you, your friends & family
• **Employee Assistance Programme:** support for your wellbeing
• A **vibrant, friendly team culture** where positivity and growth go hand-in-hand

Who You Are

• Experienced in **hospitality, fast-casual, or food retail management** (restaurant, grab-and-go, café, or takeaway experience ideal)
• Hands-on, strategic, and able to **lead, inspire, and develop a high-performing team**
• A **people-focused leader**, positive, reliable, and excellent at motivating others
• Passionate about **fresh food, operational excellence, and outstanding customer experiences**
• Confident managing **financial performance, KPIs, and operational compliance** in a fast-paced environment

Bring your leadership, energy, and passion to **Honi Poke** and help us become the go-to poke destination while growing your career in hospitality management.