General Manager

Chestnut; Wells-Next-the-Sea; On-site; GBP 30,000 - 40,000; Full time

Job summary

Chestnut's Globe Inn is seeking a dynamic General Manager to oversee operations, ensure high standards of service, and lead a cohesive team. Located on the scenic North Norfolk coast, this role offers a unique experience in the hospitality sector, fostering a community-focused, supportive environment with opportunities for growth.

Benefits

Flexible Hours

Career Growth Opportunities

Staff Discounts

High-Quality Staff Meals

Referral Scheme

Team Incentives

Recognition Prizes

Industry-Recognized Qualifications

Qualifications

• Experience in hospitality management.
• Ability to train and develop staff.
• Strong financial and operational skills.

Responsibilities

• Lead and inspire the front and back of house teams.
• Manage wet stock and report to operations manager.
• Drive financial performance and ensure guest satisfaction.

Skills

Leadership

Financial Management

Team Development

Customer Service

Job description

The Globe Inn, known for its beautiful rooms and locally sourced food, is seeking a dynamic General Manager to lead the team. We are part of the Chestnut collection of pubs, inns, and restaurants, and our award-winning inn is located on the North Norfolk coast, overlooking a picturesque Georgian square in Wells-next-the-Sea.

Our chefs collaborate closely with local fishermen and butchers, focusing on locally-sourced, fresh, and delicious meals. The beef is from cattle fattened on salt marshes of ancient estates, and our seafood is brought straight from the quay, ensuring unbeatable flavor.

Job Requirements:

• Lead and inspire the front and back of house teams to achieve high standards of service.
• Work closely with the Head Chef and Assistant Manager to ensure seamless operations and guest satisfaction.
• Guide guests through a memorable restaurant and hotel experience.
• Recruit, train, and develop team members to foster a cohesive and high-performing team.
• Manage wet stock within the property.
• Drive financial performance by meeting and exceeding expectations.
• Create a positive, motivated work environment where team members can excel.
• Report regularly to the operations manager.
• Oversee cash management.

Why Join Us?

• Incentives: Enjoy team and individual rewards, including staff days out and trips abroad.
• Flexible Hours: Maintain a healthy work-life balance.
• Tips: Earn tips on top of your hourly pay, with progress tracked via Wagestream.

Perks of Working with Us:

• Be part of a friendly, supportive team across various Chestnut properties.
• Additional tips on top of competitive hourly pay.
• Opportunities for career growth and development.
• A vibrant, community-focused environment.
• Enjoy food and room discounts with friends.
• Access exclusive discounts through the Chestnut Hub.
• High-quality staff meals provided.
• Industry-recognized qualifications.
• Employee rewards and recognition prizes.
• Referral scheme earning up to £1500 per successful hire.

Who Are Chestnut?

Located in East Anglia, we are a growing group of pubs with rooms, big houses, and bottle shops. We pride ourselves on doing our best for our staff, offering flexible hours to suit personal commitments.

INDCP