General Manager

Bannatyne; Wellingborough; On-site; GBP 38,000 - 42,000; Full time

Job summary

Bannatyne Group is seeking a General Manager to lead a health and fitness club in Wellingborough. The ideal candidate will have strong leadership skills, proven management experience, and a passion for health and wellness, contributing to an environment that promotes member success and community engagement. Join a company dedicated to transforming lives through fitness and wellness.

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave increase with tenure

Free gym membership

Complimentary gym membership for another person

Death in Service

Discounted Spa Treatments

Discounted Meals and Beverages

Career & Personal Development training

Mental Health, Well-Being and EAP Services

Qualifications

• Proven experience in senior management roles within fitness or service industry.
• Excellent interpersonal skills with customer-focused attitude.
• Strong understanding of health and safety policies.

Responsibilities

• Oversee club management ensuring smooth operations.
• Lead and develop a high-performing team.
• Drive membership growth through marketing strategies.

Skills

Leadership

Team Management

Customer Focus

Financial Acumen

Health and Safety Knowledge

Problem Solving

Communication

Job description

Job Title: General Manager

Hours: 40 hours per week

Rate of Pay: £38-£42k (depending on experience)

Location: Wellingborough

Are you a dynamic leader with a passion for health, fitness and exceptional service? Do you excel in a fast-paced environment and inspire those around you to reach new heights? Bannatyne Group is seeking a dedicated and experienced General Manager to join our team and drive our mission of promoting wellness and wellbeing.

Our Perks:

• B-Fed - complimentary lunch or breakfast.

• Flexible schedule.

• 28 days annual leave increases with tenure.

• Free gym membership.

• Complimentary gym membership for another person (after 2 years service).

• Death in Service.

• Discounted Spa Treatments - 30%

• Discounted Spa Goods - 20% ELEMIS Products.

• Discounted Meals and Beverages - 50% cafe/bar.

• Career & Personal Development training.

• Mental Health, Well-Being and EAP Services.

• Length of Service Awards.

• Staff Awards and Bonuses.

• Discounted entertainment and shopping.

A typical day in the life of a General Manager:

• Oversee all aspects of club management ensuring smooth and efficient operations.

• Lead, motivate, and develop a high-performing team, creating a positive and motivated work environment.

• Drive membership growth through innovative marketing strategies and community engagement.

• Ensure exceptional member experiences by maintaining a high standard of service and addressing feedback promptly.

• Manage financial performance, including budgeting, forecasting and expense control.

• We will diligently implement and maintain comprehensive health and safety protocols. Ensuring a secure and risk-free environment for all members and staff. This commitment includes regular assessments, thorough training, and adherence to the highest safety standards, ensuring we are aligned with our organisation Health and Safety protocols.

• Collaborate with regional and corporate teams to align club operations with overall company goals.

• Analyse performance metrics and develop action plans to achieve club targets and objectives.

• Ensure the achievement of Key Performance Indicators (KPIs) outlined in the National Balanced Scorecard To drive business success and operational excellence.

What we are looking for:

• Proven experience as a General Manager or in senior leadership roles within the fitness, hospitality or service industry.

• Strong leadership and team management skills with a track record of motivating and developing staff

• Excellent interpersonal and communications skills and a customer focused attitude.

• A genuine passion for health, wellness, and a desire to inspire others, with a commitment to delivering outstanding member experiences.

• Strategic thinker with a proactive approach to problem solving and decision making

• Strong leadership skills with the ability to motivate and develop a team.

• The ability to establish rapport, build trust and demonstrate credibility.

• Strong financial acumen and experience in managing budgets and KPI’s

• The ability to multitask and manage time effectively in a fast-paced environment.

• A proactive and positive attitude with a customer-first mindset.

• Strong knowledge and understanding of Health and Safety processes/policies.

• Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

Why Bannatyne?

Bannatyne Group is more than just a fitness club - we’re a community committed to helping our members achieve their health and fitness goals. With state of the art facilities, diverse classes and outstanding services, we create an environment where everyone can thrive.

Ready to make a significant impact and lead a team dedicated to health and wellness? Apply now to become the General Manager and be a part of our mission to transform lives through fitness. We are an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at Bannatyne, where your leadership drives health, happiness and success!