General Manager

Hubbox Ltd.; Truro; On-site; GBP 38,000 - 42,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for their vibrant Truro restaurant. This role is perfect for a passionate leader who thrives in a fast-paced environment and is eager to drive financial success while delivering outstanding customer experiences. You will oversee daily operations, mentor your team, and implement strategies that enhance both customer satisfaction and operational efficiency. With a supportive culture and opportunities for growth, this position invites you to shape your career while contributing to the future success of a beloved dining destination.

Benefits

Salary £38-£42k

Performance-based quarterly bonus

Uncapped annual super bonus

Inclusive and supportive culture

Free meal on shifts of 6+ hours

50% off food and soft drinks

25% off alcoholic drinks

Share of service charges and tips

Refer a friend bonus up to £500

Qualifications

• Proven management success in high-volume restaurant settings.
• Exceptional leadership and team management skills are essential.

Responsibilities

• Oversee daily operations for exceptional dining experiences.
• Lead and mentor a high-performing team to uphold service standards.
• Develop strategic plans to drive revenue growth and meet targets.

Skills

Hands-on leadership

Team management

Business acumen

Communication skills

Customer experience delivery

Strategic decision-making

Knowledge of industry trends

Job description

If you are a hands-on leader who thrives in a high-energy restaurant & has a genuine passion for hospitality, then we want to hear from you. Famous for flippin’ good burgers, cocktails & craft beer, we’re looking for a General Manager to head up the team at our vibrant Truro restaurant.

Whilst you’ll need proven management success in a high-volume restaurant setting, it’s not all about experience for us. The right energy, ambition & attitude are equally important.

We want to offer you a role that you feel good about and that contributes to shaping a career you are proud of.

What We’re Looking For

1. Exceptional hands-on leadership and team management skills
2. Strong business acumen and ability to drive financial success
3. Excellent communication and interpersonal skills
4. Champion the delivery of outstanding customer experiences to ensure people want to come back again and again
5. Knowledge of industry trends, market analysis & competitor activities
6. Ability to work in a fast-paced environment & make strategic decisions

What You’ll Do

1. Oversee day-to-day operations to ensure a seamless & exceptional dining experience for our guests
2. Lead, mentor & motivate a high-performing team to uphold our standards of service & hospitality
3. Develop & implement strategic plans to drive revenue growth & meet financial targets
4. Maintain a strong focus on customer satisfaction & engagement
5. Manage inventory, control costs & optimise operational efficiency
6. Foster positive relationships with suppliers, our team & stakeholders
7. Ensure compliance with health & safety regulations & uphold food quality standards
8. Innovate & implement initiatives to attract & retain customers

What's in it for you:

1. Salary £38-£42k (with the potential for relocation support)
2. Achievable performance-based quarterly bonus
3. Uncapped annual super bonus
4. An inclusive & supportive culture & team
5. Outstanding leadership to help you thrive
6. The opportunity to contribute to the direction & future success of our evolving & ambitious restaurant business
7. You can grow with us; you’ll be in the driving seat of your career (whatever that looks like) & we are working hard to ensure you have access to the tools & resources to support you on your way
8. A free meal when on a shift of 6 or more hours
9. Staff discounts of 50% off food & soft drinks & 25% off alcoholic drinks
10. Your share of service charges & tips
11. Refer a friend bonus of up to £500