General Manager

Bella Italia; Telford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A renowned Italian restaurant chain in Telford is seeking an experienced General Manager to lead the team and ensure exceptional guest experiences. You will drive performance and inspire your team while maintaining safety and compliance standards. If you are a passionate leader looking for a rewarding role in a high-energy environment, apply now to be part of the Bella Italia family.

Benefits

Competitive pay and quarterly bonus

50% off food and drink

Fully funded apprenticeships

Wellbeing support program

Access to wages before payday

Qualifications

• Experience in a leadership role within the hospitality industry.
• Passion for developing people and driving team performance.
• Ability to maintain safety and compliance standards.

Responsibilities

• Deliver exceptional guest experiences as the face of the restaurant.
• Achieve and exceed brand and restaurant goals.
• Inspire and develop your team in a motivating environment.
• Ensure smooth and legal restaurant operations.
• Understand business impact of decisions made.

Skills

Strong communication

Leadership

Guest-focused environment

Job description

Social network you want to login/join with:

At Bella Italia, we believe that the best moments in life
are spent with loved ones—sharing food, friendship, and laughter around the
Italian table. If you’re a passionate leader who loves hospitality and thrives
in a high-energy environment, this is the role for you!

Come and be part of our family as a General Manager.

We know that happy teams create amazing guest experiences,
so we offer:

A Place for Everyone – We celebrate
individuality and believe in adding to our culture! Whoever you are, if you
bring passion and leadership, there’s a place for you at our table.

• Competitive Pay & Benefits – 45-hour
  contract, quarterly bonus, and referral bonus scheme.
• Amazing Discounts – 50% off food and drink
  across all Big Table Group brands and 25% for friends & family.
• Career Development – Fully funded
  apprenticeships in Operations Management (Level 5), L&D, HR, or Marketing
  (Levels 3, 4 & 5).
• Salary Sacrifice Scheme – Make the most of tax-efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits.
• Wellbeing & Support – Our We Care program includes a
  24/7 virtual GP, mental health support, healthcare cash plan, dental plan, a
  second medical opinion service, and more.
• Perks & Rewards – Access to wages before
  payday, discounted gym memberships, and savings on theme parks, shopping, and
  more!
• Team Competitions & Events – Win a trip to
  Italy, team parties, and even a chance to win e-points to spend on your
  favourite retailers.

What You’ll Do as a General Manager

• Lead from the front—delivering exceptional guest
  experiences and being the face of the restaurant.
• Drive performance—achieving and exceeding brand
  and restaurant goals.
• Inspire
  & develop your team—creating a fun, motivating environment while nurturing
  internal talent.
• Ensure safety & compliance—keeping the
  restaurant running smoothly and legally.
• Be commercially aware understanding how every
  decision impacts the wider business.

Who We’re Looking For:

At Bella Italia, we don’t just look for experience—we look
for leaders. If you’re a strong communicator, passionate about developing
people, and thrive in a fast-paced, guest-focused environment, we want to hear
from you.

We believe everyone belongs at Bella Italia, and we’re
committed to creating a workplace where you can be yourself and grow. If you
need any adjustments during the hiring process, let us know—we’re happy to
help.

Join the Bella Italia family today and work somewhere
awesome! Don’t just take our word for it—we’ve been recognised in the Sunday Times Best Places to Work 2025!

Apply now and take the next step in your leadership journey!