General Manager

Popeyes Louisiana Chicken UK; Stoke-on-Trent; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading chicken restaurant chain in the UK is seeking a General Manager to oversee restaurant operations. You will lead your team to deliver exceptional food and guest experiences, ensuring all performance metrics are met. The ideal candidate will have proven leadership skills and a passion for maintaining high standards in service and compliance. This role offers flexible scheduling and various employee benefits.

Benefits

Flexible scheduling

Private healthcare

Achievable bonus

Free meals on shift

Career development opportunities

Qualifications

• Strong leadership and managerial abilities.
• Experience in financial oversight and reporting.
• Commitment to high standards of guest service.

Responsibilities

• Manage restaurant performance and accountability.
• Lead and motivate team members.
• Ensure compliance with health and safety standards.

Skills

Proven leadership and people management skills

A lead-from-the-front attitude

Experience with financial controls

Guest experience focus

Ability to thrive in fast-paced environment

Job description

We’re Popeyes UK, and we’re on a mission to become the most loved chicken brand in the UK. Our famous Louisiana-style chicken is only as good as the people behind it—and that’s where you come in.

Overview

As a General Manager, you’ll take charge of your restaurant, leading from the front and inspiring your team to deliver world-class food and unforgettable guest experiences.

What you’ll get as a General Manager

• Flexible scheduling for real work-life balance
• Private healthcare
• Achievable bonus – up to 10% of your annual salary
• Free meals on shift + discount when off
• Employee perks & discounts platform
• Career development and progression opportunities
• Paid training and full support

What your day-to-day will look like

• Full accountability for your restaurant’s performance
• Lead, coach and motivate your team to be their best
• Deliver on sales, budgets, stock and P&L targets
• Ensure food safety, health & safety, and compliance standards are always met
• Build strong development plans and schedule efficiently
• Keep the energy high, the service smooth, and the culture positive
• Communicate clearly with your team, line manager, and support departments

What you’ll bring to the table

• Proven leadership and people management skills
• A lead-from-the-front attitude and vibrant work ethic
• Experience with financial controls, inventory, and reporting
• A focus on guest experience and team engagement
• The ability to adapt and thrive in a fast-paced environment

At Popeyes everyone counts, it’s one of our values and something that sits at the core of who we are. We believe inclusivity and respect are at the heart of all we do and we strive to create a place where everyone can be their true self. This is why we assess each application on the aptitude to do the job and nothing else.