General Manager

Avery Healthcare Group Ltd.; Redhill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading luxury care home provider is seeking a General Manager to lead and inspire a team. You will ensure the delivery of exceptional person-centered care, manage staff recruitment and retention, and uphold high quality standards in a supportive environment. Ideal candidates will have a minimum of four years of experience in a care setting and strong leadership skills.

Qualifications

• Minimum of four years of experience in a similar care environment.
• Possess excellent leadership and management skills.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Lead and inspire a team to deliver excellent person-centred care.
• Ensure consistent delivery of high-quality care.
• Manage ongoing recruitment and staff development.

Skills

Leadership Skills

Communication Skills

Management Skills

IT Competency

Education

Leadership and Management Level 5 or equivalent

Job description

Overview

The General Manager role at Avery Healthcare is an exciting opportunity to lead and inspire a dedicated team in delivering exceptional person-centered care to residents in a safe, caring, and stimulating environment. This role requires a minimum of four years of experience in a similar care setting, as well as strong leadership and management skills.

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we are here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day; your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a General Manager. If this sounds like the place for you, we’d love to hear from you.

About the role

Your focus as General Manager will be to lead and inspire a team to deliver excellent person-centred quality care to residents in a safe, caring and stimulating environment, whilst meeting regulatory requirements, professional and statutory standards, and business performance targets.

Other responsibilities will include:

• Ensuring the consistent delivery of high-quality care, person-centred care and ensuring residents receive care based on best practice.
• Being responsible for the ongoing recruitment, retention, and development of staff within the Home.
• Acting as a focal point for contact with residents, their relatives, and visitors, as well as health and social care professionals involved in residents’ wellbeing.
• Ensuring safe staffing levels are reviewed and maintained in accordance with both occupancy and dependency.
• Providing ongoing inspirational leadership and management to the staff team.
• Ensuring costs are well managed and maintained within budgetary controls by reviewing regularly and monitoring stock.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of "creating meaningful lives together." The organization is committed to creating a supportive and inspiring environment for both residents and employees, offering exceptional care across its network of over 100 homes.

About Avery

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes—we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

About you

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Have a minimum of four years of experience in a similar care environment.
• Have Leadership and Management Level 5 or equivalent.
• Possess excellent leadership and management skills.
• Have the ability to communicate effectively verbally and in writing, and be competent in IT.
• Be adaptive and flexible to cover a range of responsibilities at short notice.

Person Specification

Qualifications

• Minimum of four years of experience in a similar care environment and Leadership and Management Level 5 or equivalent qualification. Excellent leadership and management skills, strong communication abilities, and IT competency are also required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary expectations will be discussed at interview stage depending on experience.

Please note

This role may be withdrawn prior to the advertised deadline depending on volume of applications received and business needs.